Director of IT at Mendocino Forest Products Company, LLC
Real User
2021-10-13T17:45:00Z
Oct 13, 2021
Spend the time up front, working with your implementation team and support team, to identify how you expect to utilize the system and the advantages that you will get out of it, then go from there. It is all planning, then communicating to your team about scheduling and how it will work. Identify the handful of benefits of going to this system, as people are reluctant for change. The way that we have our network configured, pretty much every site has a redundant ISP. So, our routers handle that for us. If the service is either very poor or drops all together, then it automatically routes us to the better servers that we have. We have yet to find something that we needed to do and the solution couldn't handle it. GoToConnect is a very solid product. Going into the administration, adding people, configuring eFax, configuring dial plans, and setting up new hardware is all very solid from a management perspective. I don't really have an issue with any of it. I rate it a 10 out of 10, because it puts us all onto a common platform. It made the support very easy and provided quick gains.
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Keep up the good work! I love it!
Spend the time up front, working with your implementation team and support team, to identify how you expect to utilize the system and the advantages that you will get out of it, then go from there. It is all planning, then communicating to your team about scheduling and how it will work. Identify the handful of benefits of going to this system, as people are reluctant for change. The way that we have our network configured, pretty much every site has a redundant ISP. So, our routers handle that for us. If the service is either very poor or drops all together, then it automatically routes us to the better servers that we have. We have yet to find something that we needed to do and the solution couldn't handle it. GoToConnect is a very solid product. Going into the administration, adding people, configuring eFax, configuring dial plans, and setting up new hardware is all very solid from a management perspective. I don't really have an issue with any of it. I rate it a 10 out of 10, because it puts us all onto a common platform. It made the support very easy and provided quick gains.
Jive is simple to administer while also offering solutions to complex problems.