2020-12-08T10:32:27Z

What advice do you have for others considering RightScale Cloud Management Platform?

Miriam Tover - PeerSpot reviewer
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2 Answers

JA
Real User
Top 5
2023-05-10T07:36:00Z
May 10, 2023

My advice to other users is to compare and have a good, deep understanding of the product before becoming a user. I read a lot of reviews, just like you are doing now, from existing users and engineers. I even contacted Moshiya and Flexi and asked their engineers for help. One important piece of advice is to keep a certain number of minimum technical in-house resources, including engineers and administrators. As an end-user, you will need administrators to administer the cloud and certified engineers. You cannot completely depend on a third party or the OEM because when an issue arises, it comes to you, and you cannot wait too long in a cloud environment. So having the minimum number of technical resources in-house is critical when operating a cloud or CMP. I would rate it an eight out of ten. It's absolutely good. However, I cannot give them a hundred percent mark because they have the same issue as Huawei, which most have. So an eight out of ten for them, and others, maybe more recent, I can't say they go all the way. They have limitations when it comes to the market part. Once it exists, then we have to live with it.

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GP
Real User
2020-12-08T10:32:27Z
Dec 8, 2020

On the cloud management side, this product works well and there is nothing that our customers have mentioned they would like to have improved. As a product, it is pretty well designed. My only real complaint is about the technical support. That said, if you have your own team then it's not a big issue. I would rate this solution a seven out of ten.

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