I recommend others to use UKG. I recommend that those planning to use the solution ensure that the implementation and support partners are the same. This can lead to more stabilization of the application as a whole. Overall, I rate this solution a nine out of ten.
I would advise checking the entirety of the use cases they have. We started with a few modules, and then the company found out that they had different modules that could be incremented in the solution, and now, we are using more parts of the system. So, evaluate everything before making a decision and make sure you have all the features you need right from the beginning. I would rate it an eight out of ten. It is a very good solution. They are on a good path. It definitely has room for improvement like every other solution in the market. They just need to improve it a little bit in terms of usability, and that's all. It looks complete to me.
Sr HRIS Analyst at a real estate/law firm with 201-500 employees
Real User
2021-12-08T01:36:00Z
Dec 8, 2021
It is a huge time investment. All of these systems are very extensive. While implementing, a lot of other groups have had additional resources to help with the day-to-day things. We were fortunate to be able to do the implementation during COVID. Everyone was working from home, and that was the best time to do an implementation. We were able to see all hands on deck and put in the required hours for its implementation. My boss was amazing, and she had put in a lot of hours scrubbing the data to make sure we have good, clean data in our new system. I can't thank her enough for all of the time that our team put in on this implementation. There were just three of us who were helping everyone else with their pieces. There is a learning curve depending on what you're trying to do, but that's with any of such solutions. I would rate it a 10 out of 10. It has the ability to be very agile, and it is robust.
Most people that are looking for this type of solution are comparing UKG with other companies and they might find a cheaper product, but they need to think long term. Additionally, they need to look at the combination of products that UKG offers and try to find something in comparison, the money is worth it. I'm not saying it's more expensive. I don't know. However, it definitely should be on the top of everybody's list because it's such a good combination, the Kronos and the UKG pro, Ultimate Kronos Group. The reliability and the expertise which they deliver are wonderful. I rate UKG a ten out of ten.
Senior Manager IT at a manufacturing company with 10,001+ employees
Real User
2021-07-30T08:40:02Z
Jul 30, 2021
I would advise giving yourself a lot of time to do the foundational work. That's what we did, and that's why it took two years. It is very hard to change anything going forward if you get the foundation wrong. I would rate UKG a six out of 10. It does have vast room for improvement, mainly because it is not one system built on the same foundation. It has multiple disjointed pieces, and they do not work together smoothly.
Chief Executive Officer at a manufacturing company with 201-500 employees
Real User
2020-06-28T08:51:00Z
Jun 28, 2020
We're simply customers. We're not resellers of the solution, and we don't have a partnership with the company. We take a client who's moving off of ADP, for example, on to UltiPro, and we act as a liaison. We get very in-depth and build a relationship with their project manager, their systems consultant, technical consultant, time and attendance, etc. We're very involved with the solution and have a lot of contacts at the company. We just don't have a pure partner profile with them. They know who we are, they know what we do, however, I'm not willing to sign up to be a partner with them due to the fact that a lot of our jobs and a lot of our opportunities come from other UltiPro partners who have gone in and failed at proper implementations. In those cases, we go in and fix things. I'm not interested in becoming a partner. They've been begging me for five years now and I'm not going to do it. Our people are very advanced and I don't have any of them certified on the solution. And yet, we can run circles around other certified users. The certification process is nothing but a moneymaker for Ultimate, in my opinion. I'm not sure which version of the solution we're currently using. We do have an agreement with them to where it's always at its most current version status. Therefore, it should be whatever the latest version is. I'd rate the solution eight out of ten.
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
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I rate UKG eight out of 10. We haven't had any problems with it so far.
I recommend others to use UKG. I recommend that those planning to use the solution ensure that the implementation and support partners are the same. This can lead to more stabilization of the application as a whole. Overall, I rate this solution a nine out of ten.
I would advise checking the entirety of the use cases they have. We started with a few modules, and then the company found out that they had different modules that could be incremented in the solution, and now, we are using more parts of the system. So, evaluate everything before making a decision and make sure you have all the features you need right from the beginning. I would rate it an eight out of ten. It is a very good solution. They are on a good path. It definitely has room for improvement like every other solution in the market. They just need to improve it a little bit in terms of usability, and that's all. It looks complete to me.
It is a huge time investment. All of these systems are very extensive. While implementing, a lot of other groups have had additional resources to help with the day-to-day things. We were fortunate to be able to do the implementation during COVID. Everyone was working from home, and that was the best time to do an implementation. We were able to see all hands on deck and put in the required hours for its implementation. My boss was amazing, and she had put in a lot of hours scrubbing the data to make sure we have good, clean data in our new system. I can't thank her enough for all of the time that our team put in on this implementation. There were just three of us who were helping everyone else with their pieces. There is a learning curve depending on what you're trying to do, but that's with any of such solutions. I would rate it a 10 out of 10. It has the ability to be very agile, and it is robust.
Most people that are looking for this type of solution are comparing UKG with other companies and they might find a cheaper product, but they need to think long term. Additionally, they need to look at the combination of products that UKG offers and try to find something in comparison, the money is worth it. I'm not saying it's more expensive. I don't know. However, it definitely should be on the top of everybody's list because it's such a good combination, the Kronos and the UKG pro, Ultimate Kronos Group. The reliability and the expertise which they deliver are wonderful. I rate UKG a ten out of ten.
I would advise giving yourself a lot of time to do the foundational work. That's what we did, and that's why it took two years. It is very hard to change anything going forward if you get the foundation wrong. I would rate UKG a six out of 10. It does have vast room for improvement, mainly because it is not one system built on the same foundation. It has multiple disjointed pieces, and they do not work together smoothly.
We're simply customers. We're not resellers of the solution, and we don't have a partnership with the company. We take a client who's moving off of ADP, for example, on to UltiPro, and we act as a liaison. We get very in-depth and build a relationship with their project manager, their systems consultant, technical consultant, time and attendance, etc. We're very involved with the solution and have a lot of contacts at the company. We just don't have a pure partner profile with them. They know who we are, they know what we do, however, I'm not willing to sign up to be a partner with them due to the fact that a lot of our jobs and a lot of our opportunities come from other UltiPro partners who have gone in and failed at proper implementations. In those cases, we go in and fix things. I'm not interested in becoming a partner. They've been begging me for five years now and I'm not going to do it. Our people are very advanced and I don't have any of them certified on the solution. And yet, we can run circles around other certified users. The certification process is nothing but a moneymaker for Ultimate, in my opinion. I'm not sure which version of the solution we're currently using. We do have an agreement with them to where it's always at its most current version status. Therefore, it should be whatever the latest version is. I'd rate the solution eight out of ten.