Cisco Umbrella is reasonably priced for what it does. I don't have any numbers to compare it with because I don't recall what the other solutions cost.
In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility.
Cisco Umbrella has four tiers, and with each tier, there are different levels of abilities in those packages. You get what you pay for if you break the solution up into tiers.
Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats. You can try to partner as much as you can with insurance and other companies. It can help you reduce acquisition costs.
Independent Business Owner at Practical Information Systems
Real User
Top 10
2022-12-04T20:01:12Z
Dec 4, 2022
Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote. Sometimes requesting quotes makes the process a little harder because people's trust waivers when having to ask for quotes. We want to see the prices upfront.
IT Operations Manager at a manufacturing company with 201-500 employees
Real User
Top 10
2022-08-02T01:58:00Z
Aug 2, 2022
It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level. Not having reviewed other systems, I can't tell how they compare, but I know that when you do special security licensing with Microsoft, it is on par. So, it is probably standard within the industry.
We have a security Enterprise Agreement with Cisco, so the pricing is good. We take many security products in one agreement, so we have no complaints about the price.
Director Of Information Technology at a financial services firm with 11-50 employees
Real User
Top 5
2022-05-26T06:22:00Z
May 26, 2022
We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client. There has always been an issue for years and years with Cisco Meraki in terms of VPN clients and using the native built-in Windows client. It keeps reconfiguring itself. By using Cisco AnyConnect as the VPN client, it's not affected by Windows patching or people typing in passwords by mistake. It's more resilient and doesn't change. With just Meraki solution, there was an extra expense for the Cisco AnyConnect VPN client. By having Cisco Umbrella, that licensing is now included.
When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good.
Security BDM UK at a tech services company with 51-200 employees
Real User
2021-04-12T19:32:01Z
Apr 12, 2021
It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high.
Network Engineer & Security Specialist at a tech services company with 51-200 employees
Real User
2021-02-26T13:45:17Z
Feb 26, 2021
The solution has three types of licenses that cover a variety of different company types. In terms of a commercial contract, it's about getting a discount, which you can arrange for the clients more often than not, so it's fine. It is not overly expensive. That said, I have not pitched Cisco Umbrella for any clients for the last six to eight months. Due to COVID, I'm not getting a time or interest for doing any POC on this right now.
Project Delivery Coordinator at a media company with 201-500 employees
Reseller
2021-02-25T12:57:27Z
Feb 25, 2021
The price is quite good. As we are resellers we provide our customers with several solutions to do a comparison, and the reaction is that Cisco is quite good. The license is perpetual and you pay yearly depending on the number of licenses you need.
The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower.
The pricing varies. If you're just after DNS security, it's rather expensive. If you are, however, after replacing parts of your enterprise security infrastructure (by moving from a legacy on-premise, security-based approach, to a more cloud-based approach), then you can replace a whole bunch of classic security devices and solutions. In short, you can basically consolidate your security functions. I think it's worth the money.
The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...).
Technical Presales Consultant : Cisco Security at a computer software company with 201-500 employees
Reseller
2020-09-13T07:02:27Z
Sep 13, 2020
The licensing part for Umbrella is really flexible. If a customer purchases a thousand licenses, and if at any point the customer overshoots the available license count, Umbrella would not stop working for the additional users. Cisco would be informed that there is an attempt at overconsumption of the licenses and they would inform the customers that their license count has been increased. It will do this automatically. The customer can take action to renew those licenses. So it is flexible. There are three models for licensing. There is the Cisco Umbrella essential plan, then you have the advantage plan, and then they have the plan including SID. Every license comes with a different feature set.
NOC Lead at a tech services company with 11-50 employees
Real User
2020-09-09T06:28:58Z
Sep 9, 2020
Because it is a cloud product, Cisco uses subscription models for the pricing. There are three subscription plans for Umbrella. They have a standard plan and also an enterprise plan and another one. The different plans cover different features and options for different sized organizations. It gives you the option to compare the subscription plans and get the coverage that you need.
We have Cisco ELA, it's an enterprise agreement, which covers everything under security, that is offered by Cisco Umbrella. With this, we have the complete Cisco Umbrella portfolio. We have everything related to security from Cisco Umbrella. This also includes the Cisco Umbrella suites. We are paying yearly for all of the Cisco Umbrella applications and appliances. Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract. It's a subscription-based solution. If you're running multiple solutions it is more cost-effective. For example, currently we have Cisco Umbrella, IronPort, WSA, Cisco CWS Cloud, and we have Cisco's FTD solution. If we were running these solutions separately it would be more expensive. If you are doing a VM deployment and you have a VM appliance, you will need some compute. The only additional cost will be for a server.
IT Systems Engineer at a financial services firm with 51-200 employees
Real User
2019-07-02T06:57:00Z
Jul 2, 2019
There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user. Our fees end up being about $150,000 USD per year.
Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in...
I rate the tool's pricing a five out of ten.
The solution’s pricing is reasonable.
Cisco Umbrella is reasonably priced for what it does. I don't have any numbers to compare it with because I don't recall what the other solutions cost.
Start working with your rep early and budget well in advance. Billing is fairly straightforward, but can be expensive.
In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility.
Cisco Umbrella has four tiers, and with each tier, there are different levels of abilities in those packages. You get what you pay for if you break the solution up into tiers.
Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats. You can try to partner as much as you can with insurance and other companies. It can help you reduce acquisition costs.
From what I remember about the pricing, Cisco Umbrella is a bit more expensive than the quotes we got from its competitors.
We are Cisco partners so we get a discount on the licensing. With the discount, I would say the pricing is OK.
Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote. Sometimes requesting quotes makes the process a little harder because people's trust waivers when having to ask for quotes. We want to see the prices upfront.
Its value exceeds its pricing.
It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level. Not having reviewed other systems, I can't tell how they compare, but I know that when you do special security licensing with Microsoft, it is on par. So, it is probably standard within the industry.
We have a security Enterprise Agreement with Cisco, so the pricing is good. We take many security products in one agreement, so we have no complaints about the price.
The pricing is pretty fair. It's good.
There is room for improvement when it comes to the cost.
There are no hidden costs with Umbrella. Everything is included in the package.
We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client. There has always been an issue for years and years with Cisco Meraki in terms of VPN clients and using the native built-in Windows client. It keeps reconfiguring itself. By using Cisco AnyConnect as the VPN client, it's not affected by Windows patching or people typing in passwords by mistake. It's more resilient and doesn't change. With just Meraki solution, there was an extra expense for the Cisco AnyConnect VPN client. By having Cisco Umbrella, that licensing is now included.
The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs.
The licensing fee is paid on a yearly basis. The price is okay. I don't have any issues with the price of the Cisco Umbrella.
When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good.
Cisco Umbrella is expensive and could be cheaper.
It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high.
The solution has three types of licenses that cover a variety of different company types. In terms of a commercial contract, it's about getting a discount, which you can arrange for the clients more often than not, so it's fine. It is not overly expensive. That said, I have not pitched Cisco Umbrella for any clients for the last six to eight months. Due to COVID, I'm not getting a time or interest for doing any POC on this right now.
The price is quite good. As we are resellers we provide our customers with several solutions to do a comparison, and the reaction is that Cisco is quite good. The license is perpetual and you pay yearly depending on the number of licenses you need.
You could say the price is a little bit high.
Pricing depends on the automation requirements of the organization.
The price could be lower.
There is a subscription cost.
The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower.
Outside of the United States, we have issues with the exchange rate that increases the cost.
The price of Cisco Umbrella is a little higher than similar solutions; however, I am not exactly sure what the price difference is.
The pricing varies. If you're just after DNS security, it's rather expensive. If you are, however, after replacing parts of your enterprise security infrastructure (by moving from a legacy on-premise, security-based approach, to a more cloud-based approach), then you can replace a whole bunch of classic security devices and solutions. In short, you can basically consolidate your security functions. I think it's worth the money.
The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...).
The licensing part for Umbrella is really flexible. If a customer purchases a thousand licenses, and if at any point the customer overshoots the available license count, Umbrella would not stop working for the additional users. Cisco would be informed that there is an attempt at overconsumption of the licenses and they would inform the customers that their license count has been increased. It will do this automatically. The customer can take action to renew those licenses. So it is flexible. There are three models for licensing. There is the Cisco Umbrella essential plan, then you have the advantage plan, and then they have the plan including SID. Every license comes with a different feature set.
Because it is a cloud product, Cisco uses subscription models for the pricing. There are three subscription plans for Umbrella. They have a standard plan and also an enterprise plan and another one. The different plans cover different features and options for different sized organizations. It gives you the option to compare the subscription plans and get the coverage that you need.
It is 1,000 on a yearly basis. Everything is included in the standard license, there are no additional fees.
I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.
It is not a very expensive product.
Licensing fees are paid on a yearly basis.
We have Cisco ELA, it's an enterprise agreement, which covers everything under security, that is offered by Cisco Umbrella. With this, we have the complete Cisco Umbrella portfolio. We have everything related to security from Cisco Umbrella. This also includes the Cisco Umbrella suites. We are paying yearly for all of the Cisco Umbrella applications and appliances. Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract. It's a subscription-based solution. If you're running multiple solutions it is more cost-effective. For example, currently we have Cisco Umbrella, IronPort, WSA, Cisco CWS Cloud, and we have Cisco's FTD solution. If we were running these solutions separately it would be more expensive. If you are doing a VM deployment and you have a VM appliance, you will need some compute. The only additional cost will be for a server.
I have no idea about cost.
Our licensing fees are on a yearly basis.
Our costs were negotiated, and they are okay.
There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user. Our fees end up being about $150,000 USD per year.
The price could be lower.
It needs a better price point.
The product is pricey compared to Cisco Firepower.