2018-05-28T09:18:00Z

What is your experience regarding pricing and costs for ConnectWise Control?

Miriam Tover - PeerSpot reviewer
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  • 13
PeerSpot user
13

13 Answers

ME
Consultant
Top 20
2024-02-09T06:48:44Z
Feb 9, 2024

I download the product for free with ConnectWise RMM's license.

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Todd Blake - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-05-09T14:29:34Z
May 9, 2023

The price is very reasonable. Initially, it was a little bit expensive; however, then year to year, it's extremely reasonable to use.

Cobus Burgers - PeerSpot reviewer
Real User
Top 10
2023-01-20T14:14:13Z
Jan 20, 2023

The price is definitely affordable. It's not licensed for the number of end users. It is licensed based on the number of support technicians that will be using it concurrently. It is an extremely well-priced solution compared to many of the others in the market. There's only standard pricing that we pay per technician and that's it. There are no additional costs. I'd rate the affordability ten out of ten.

MikeChacker - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-09-23T18:02:44Z
Sep 23, 2022

We pay $85 per month for each user for a ConnectWise package with multiple solutions.

VD
Real User
2021-12-24T12:04:00Z
Dec 24, 2021

Four years ago, when we bought it, it was the cheaper side and we had a new license and we got good discounts. We might have originally had a 50% discount due to the fact that we had licensing previously. For some products, if you have, for example, a subscription, this license is valid for two years or one year, and then you must pay full price after that. ConnectWise has the benefit of, when renewing a license, getting quite large discounts.

MikeChacker - PeerSpot reviewer
Real User
Top 5Leaderboard
2020-11-15T06:19:19Z
Nov 15, 2020

We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.

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Reseller
2018-06-11T06:45:00Z
Jun 11, 2018

The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions.

Real User
2018-06-11T06:45:00Z
Jun 11, 2018

It is priced fairly. Make sure you have enough licensing for all the techs that you have. I am just a one-man show. It is pretty simple for me, as I just need one.

RS
Consultant
2018-06-11T06:45:00Z
Jun 11, 2018

For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point.

MM
Real User
2018-06-04T11:26:00Z
Jun 4, 2018

It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android.

it_user882726 - PeerSpot reviewer
Real User
2018-06-04T11:26:00Z
Jun 4, 2018

Pricing is fair for Control and the licensing is simple. Automate is brutally overpriced and the licensing term is something I would never enter into again. I am counting the days until I can dump the Automate software.

Real User
2018-05-28T10:02:00Z
May 28, 2018

Compared to what's out there the pricing is probably a good value.

RH
Real User
2018-05-28T09:18:00Z
May 28, 2018

I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward.

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