There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services. Based on the customer's requirement, we procure licenses mapped to one of these layers. In terms of cost, I would rate them an eight out of ten.
Information Technology Infrastructure Architect at Mindtree
Real User
2022-08-08T20:25:00Z
Aug 8, 2022
We would advise organizations who are considering this solution to use the cloud-based variant if possible. The setup for the on-premises version of the product is complex, and implementation can be lengthy.
With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations.
Nexthink can pay for itself if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc. We absolutely expect to break even on our investment over the course of the next 2-3 years.
Nexthink is a software solution company that focuses on helping IT workplaces by providing revolutionary insights into employees’ daily technology experiences. Nexthink offers IT departments a unique combination of automation, real-time analytics, and employee feedback. In order for IT departments to tell how employees use their services and how those services influence their productivity, Nexthink delivers a Digital Employee Experience Management platform. IT teams can now proactively...
I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use.
There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services. Based on the customer's requirement, we procure licenses mapped to one of these layers. In terms of cost, I would rate them an eight out of ten.
We would advise organizations who are considering this solution to use the cloud-based variant if possible. The setup for the on-premises version of the product is complex, and implementation can be lengthy.
I'm just on the administrative side. I do not have any insights in terms of licensing or pricing.
With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations.
Nexthink can pay for itself if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc. We absolutely expect to break even on our investment over the course of the next 2-3 years.