Founder/CEO at a tech services company with 1-10 employees
Reseller
2021-09-09T02:33:36Z
Sep 9, 2021
Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.
Technical Project Manager at a tech services company with 11-50 employees
Reseller
2021-07-13T21:29:23Z
Jul 13, 2021
StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery. Additionally, there should be two connection engines to the physical server.
Data backup involves copying and moving data from its primary location to a secondary location from which it can later be retrieved in case the primary data storage location experiences some kind of failure or disaster.
Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.
StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery. Additionally, there should be two connection engines to the physical server.