What do users discuss in their identity and access management reviews in 2017?
What have their experiences been this year?
In the excerpts below, users discuss valuable features and room for improvement for the following solutions:
Keep reading to learn what users really think about these IAM tools.
Oracle Identity Manager
Identity Lifecycle Management
A Principal IAM Architect at a retailer with 1,001-5,000 employees writes:
“The most valuable features are the comprehensiveness; the whole identity lifecycle management; the centralized view of people requesting access to provisioning, to SLD, and to access review; basically, the whole suite.
The features are there. Oracle has always had a good vision about where the product is going.
The greatest benefit is increased efficiency so we can manage the identity lifecycle faster and better and so we can govern the access from a central place and make it easier.”
Simplified Integration with non-Oracle Apps
A DBA Manager/Principal Database Architect at a manufacturing company with 1,001-5,000 employees writes:
“I would like to see it expand to other applications as well. There are certain non-Oracle applications where the integration might be difficult. It would be good if that integration could be simplified.”
CyberArk Privileged Account Security
Improved Access Control
Alan Hammond, Head of Technical Services at a tech services company with 51-200 employees, writes:
“With the ability to better control access to systems and privileged accounts, we no longer need to manage privilege accounts per user. We are able to manage privilege accounts for the service, which is automatically managed by the CPM as part of the solution.
Allowing access to systems by group membership, via safe access, makes controlling actual access much simpler than traditional mapping via the Active Directory.”
Better Usability for Non-Technical People
Den Tom, SD/Infrastructure Coordinator at a software R&D company with 201-500 employees, writes:
“I would like to see better usability for non-technical people. If you use the PVWA interface, I noticed that the end user would need some extra training. The portal doesn't navigate so easily if you don't know it.
With Facebook, for example, people find their way around easily. In PVWA, it takes some time to know how it works from an end-user point of view.”
IBM Tivoli Access Manager
Jatin Vaidya, Senior IAM/ Security Consultant at a tech services company with 11-50 employees, writes:
SSO, URL-based Access Control, OAuth 2 and OIDC
“The SSO, URL-based access control, OAuth 2 and OIDC are the most valuable features.
The URL-based access control has become more important due to the paradigm shift towards RESTful APIs, i.e., where URLs uniquely represent the resources to be protected. IBM TAM has a rich authorization model which simulates the system/environment to be protected by its protected object space.
This makes it easy to visualize the hierarchical model of the end system and to attach ACLs/policies and customized rules, to the objects to be protected.”
Administration from One “Master” Appliance
Wim Thevelin, IAM Security Architect & Consultant at a tech services company with 51-200 employees, writes:
“I would like to see the possibility to administer the appliances from one “master” appliance, instead of having to log in to each particular appliance.”
User Role Mapping
Thomas Blade, Senior Google Sales Engineer at a tech services company with 51-200 employees, writes:
“The most valuable feature is the user role mapping feature that makes adding new users and automatically assigning applications incredibly easy!
I selected OneLogin for my organization not only for the technical capabilities but also the support and communication structure. The groups that I have been in contact with are always easy to reach and quick to respond/resolve. In the realm of IT software, this is a HUGE determining factor for me.”
Idea Portal Submissions are Implemented
Matthew Irvine, Director of Digital Media Services at a university with 501-1,000 employees, writes about OneLogin’s idea portal, “where customers can submit product enhancements to the company”:
Irvine shares that “They regularly implement ideas from their Ideas portal...I have personally submitted 10 ideas through the portal, and the company has taken action on half of these ideas. Two of them have already been implemented into the product.”
Read more Identity and Access Management reviews on IT Central Station.
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