We performed a comparison between CyberArk Privileged Access Manager, IBM Tivoli Access Manager [EOL], and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."Password rotation, session recording & isolation and on-demand privileges."
"Our go-to solution for securing against the pass the hash attack vector and auditing privileged account usage."
"This is a complete solution that can detect cyber attacks well."
"It has helped from an auditing perspective identify who has access to privileged accounts."
"The threat analytics is an important feature."
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"The Verify feature: A push method which customers are going for."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"SAML 2.0."
"The integration effort with the end application is quite straightforward and easy."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"I like Keeper's mobility and its accessibility."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"It keeps my passwords organized and safe."
"Auto login across platforms allows for no copying and pasting."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"It is very easy to use, intuitive, and cost effective."
"We'd like to see the creation of some kind of memo field for each device account, which could be used, in our network at least, to leave a note about the device for either the security or network engineering team members."
"The turnaround time for technical support is lengthy."
"I would like to see better usability for non-technical people."
"Online help needs to be looked into with live agent support."
"If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"The current interface is not very intuitive."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"Multi-factor authentication with social integration needs to improve."
"The self-service portal needs improvement."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
"Search functions are sometimes weird."
"I would add a category for personal documents or photos of ID cards."
"If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"The user experience and the mobile app could be improved."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"It would be nice to see this great tool integrate with other tools out there."
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