We performed a comparison between BMC TrueSight Operations Management, DX Unified Infrastructure Management, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can verify uptimes as another source of keeping devices in compliance."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The Event Management is outstanding; still is the most interesting part of the product."
"It is a very stable product."
"It is a scalable solution."
"It is very scalable."
"Technical support is great."
"MultiWAN and Balance service"
"It is the foundation for our monitoring solution."
"DX UIM is scalable."
"Great customized dashboards and drill down reports with auto serve analytics."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"It delivers our customers many metrics, so they may make decisions"
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"We don't have any issues with the stability of SolarWinds NPM."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"BMC's online documentation is often incorrect or incomplete."
"BMC TrueSight Operations Management could improve the reporting."
"The product must provide application or service monitoring features."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Deployment requires lots of resources (servers). It has too many consoles."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"DX UIM's reporting and customization need to be improved."
"The UIM has no features through goods and services yet. "
"We want to see more investment in the UI and the dashboard."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"Stability."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"If they did some type of synthetic monitoring, it would have been better."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"Sometimes there are issues when upgrading to a new version of the product."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"Complex and overly detailed setup."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"We'd like to see a bit more automation in the future."
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