We performed a comparison between BMC TrueSight Operations Management, SolarWinds NPM, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The solution has a very good business event manager tool."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The most valuable features of the solution are alert management, alert generation, and event management."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The most valuable feature of this solution is the monitoring capabilities."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"SolarWinds is reasonably priced."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"We don't have any issues with the stability of SolarWinds NPM."
"A product that is well-tested and trusted in demanding situations."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The most valuable feature is that it provides network segregation for server monitoring."
"The product is very stable."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"The solution is quite mature and very stable."
"It meets my organizational needs. It's pretty easy to use."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"The integration capabilities and APIs are the best part."
"The pricing could be better."
"The solution is overly complex."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The product must provide application or service monitoring features."
"More modules for less popular applications and better documentation."
"It would be good to have high security."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"Consolidation of platforms would provide a smoother experience."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"This solution would benefit from expanding on the capabilities within the API."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"It could be more stable."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"The user interface could be a bit better. They could update it a bit."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"The user interface could be better."
"The dashboard and the graph section could be a little bit more professional."
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