We performed a comparison between BMC TrueSight Operations Management, DX Spectrum, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The tool is flexible enough to be customized based on customer requirements."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"It is a very stable product."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"We can verify uptimes as another source of keeping devices in compliance."
"It's a good tool. It's simple to do the configuration."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"I can use it to detect whenever things go wrong on my network."
"It does correlation so instead of producing 20 alarms if a site goes down, it only creates one."
"The fault management is perfect."
"Scalable and stable network monitoring tool with a simple setup."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"This is a product that does more generally than any of the competing solutions."
"We are able to do problem determination on runaway processes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The solution could improve its price."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"It was somewhat complex to implement."
"I think the management or configuration of devices needs some improvement."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"I would like to see CA move Spectrum, Performance Manager, and some of their other tools moved to a SaaS based model. You see a lot of other manufacturers which are moving toward SaaS based models."
"The console feature is very poor, and it would be very good for us if this were improved."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"Of course, price is always an issue with Microsoft and could be improved."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The initial setup should be easier to complete."
"The interface is a little bit cumbersome and certain actions could be simplified."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
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