We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a stable solution."
"The most valuable features of the solution are alert management, alert generation, and event management."
"We can verify uptimes as another source of keeping devices in compliance."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"It is very helpful to be able to apply rule-based routing to alerts."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
"It's a very stable product."
"Cross-VM transaction traces provide a complete "what happened where"."
"Standard available reports provide us with an automatic insight into the top ten situations to watch. It would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"The triage can find the root cause for pent up issues."
"The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items."
"Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes."
"Measurement of response time"
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The most valuable feature of this solution is its ease of use."
"ManageEngine Applications Manager's installation is pretty easy."
"The initial setup was straightforward, without complexity."
"I am impressed with the tool's reporting feature which is simple."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The product must provide more AI capabilities."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The pricing could be better."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"Dashboards need to be improved in order to make them self-explanatory."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"The initial setup is complex."
"The product displays some graphics and sometimes we want to have some different metrics in the same graphic but it doesn't display in the same scale, so it's quite complicated to see the metrics. If the product would be able to manage a double scale, it would be perfect."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"The dashboards in the interface need a lot of work."
"Lacks an SIEM solution which can be found in other products."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
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