We performed a comparison between AppDynamics, BMC TrueSight Operations Management, and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"After we implemented this solution, we can easily determine the root cause of issues."
"We set up alerts recently so we can fix any issues more quickly in production."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"It is a stable solution."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"I think the performance and interface are the most important features."
"The tool is flexible enough to be customized based on customer requirements."
"I like the event management part."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It is a stable solution."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"It is a very stable product."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The initial setup of BMC TrueSight Operations Management was easy."
"I am impressed with the tool's reporting feature which is simple."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"There are too many installers available for this solution."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"SQL statement monitoring"
"The agent deployment could be simplified by, for example, adding a GUI."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"BMC's online documentation is often incorrect or incomplete."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The solution could improve its price."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution is overly complex."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I would like the solution to improve the ability to track services."
"The problem is that implementation requires a significant amount of mapping effort."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"One area of improvement is the dashboard should be more readable and available."
"The dashboards in the interface need a lot of work."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
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