We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"It works irrespective of the operating system we’re running."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It is a very stable product."
"BMC TrueSight Operations Management is easily scalable."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"I have found Broadcom DX Application Performance Management to be scalable."
"The executive dashboard we created gives a lot of visibility. There's no working on something for a little bit before someone knows."
"Measurement of response time"
"With the new feature CA Team Center is much easier to view the information of my user experience, with this unified vision, it was even practical for lay users to use the tool"
"For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"We are able to spot issues much quicker with the use of the out-of-the-box metrics given to us by CA. But we also develop that further with the use of the EPA Agent and expand what we can give and show the business by creating our own scripts. This has allowed us to develop our own self-monitoring and before anybody else sees the issue we are on hand to solve that as quickly as possible."
"The configuration and the manager tool are good features."
"The technical support has always been responsive."
"It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard."
"The real-time monitoring, which we are getting, is amazing."
"We can see each session, end-to-end, and discover issues."
"I think one of the most valuable features is the Dynatrace API, for both metrics and configuration."
"Being able to drill down into the PurePaths to get to a solution is key for us."
"Some of the main benefits are being able to quickly identify when transactions start to slow or run into issues, or hiccups if you will."
"Integration within the CI/CD pipeline helps avoid problems in production by detecting application faults upfront."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"More modules for less popular applications and better documentation."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The solution is a little obsolete."
"Java Console uses too much memory."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"Improve the targeting interface is to make it more user-friendly and current."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"There are a couple gaps in the network reporting that we would like to see cleared up a bit."
"I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon."
"This solution needs more powerful database monitoring capabilities."
"If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."
"Scalability-wise, on the data side, I'm really worried because they are giving only seven days data retention. They should plan something on that, to increase the data."
"They should provide a guide to arrive at the solution for non-super experts."
"One of the features that we are lacking is on the reports side. We don't have much reporting available. And the dashboards. I checked on their blog and they said that they are working on the dashboard front where you can create the dashboards. We do have dashboards available. They said they are bringing in a lot of things there, so I'm looking forward to that, on reports."
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