We performed a comparison between BMC TrueSight Operations Management, CA Application Delivery Analysis [EOL], and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The solution has a very good business event manager tool."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a stable solution."
"The Event Management is outstanding; still is the most interesting part of the product."
"We can verify uptimes as another source of keeping devices in compliance."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The most valuable feature is the fault management monitoring."
"The pricing is relatively low compared to other solutions in this area. I'd go so far as to say it's even significantly less than the competition."
"The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"Agentless Transaction Analysis allows my team to granularly decompose complex operations and flows for business applications."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"Reduced incidents, as alert monitoring aids in quicker resolution of events."
"Simplified the way to monitor a medium to big environment."
"We are quite happy with the support that they have been providing."
"We’re monitoring our SQL databases, we’re monitoring our microservices infrastructure, we’re monitoring our front-end we’re monitoring our mobile apps. It has increased our productivity, we’ve been able to optimize all of our applications."
"BMC's online documentation is often incorrect or incomplete."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The solution could improve its price."
"The solution's support service could be better."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"The user interface needs improvement."
"If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately."
"We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical."
"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."
"We would like to see more third-party tools for training."
"Infrastructure monitoring could be improved."
"We are waiting on the new features to see how they perform."
"So far, we have not achieved the benefit of preventing issues."
"DevOps plugin monitoring tools need improvement."
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