We performed a comparison between BMC TrueSight Operations Management, CA Unified Communications Monitor, and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"We can verify uptimes as another source of keeping devices in compliance."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a scalable solution."
"The solution has a very good business event manager tool."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The Event Management is outstanding; still is the most interesting part of the product."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"I can monitor a software made in-house to software of bigger companies."
"An excellent solution that is easy and intuitive to implement."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"It is an open-source platform with valuable features for performance and stability."
"I can monitor a phone on a desk to very big servers of any company."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The UI for the end users could be improved and more flexible than it is now."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"BMC TrueSight Operations Management could improve the reporting."
"The product must provide more AI capabilities."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"Open-source software is usually not user-friendly."
"They need more documentation for the plugins."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The interface could be more user-friendly."
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