We performed a comparison between BMC TrueSight Operations Management, CA Unified Communications Monitor, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The solution has a very good business event manager tool."
"The initial setup of BMC TrueSight Operations Management was easy."
"I like the event management part."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"Zabbix is scalable."
"The most valuable feature is the alert and alarm monitoring."
"The integration with third-party tools and the alerts are most valuable."
"The integration capabilities and APIs are the best part."
"The most valuable feature is service assurance."
"There is less computing power needed for scaling."
"I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution."
"The performance and bandwidth are valuable features."
"The pricing could be better."
"The solution's support service could be better."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"More modules for less popular applications and better documentation."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"BMC's online documentation is often incorrect or incomplete."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"Zabbix technical support is sold separately."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
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