We performed a comparison between BMC TrueSight Operations Management, DX Spectrum, and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It is very helpful to be able to apply rule-based routing to alerts."
"The most valuable features of the solution are alert management, alert generation, and event management."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The solution has a very good business event manager tool."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"We can verify uptimes as another source of keeping devices in compliance."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"Offers a lot of functionality."
"Scalable and stable network monitoring tool with a simple setup."
"It is very stable. We have not had any major issues in over 10 years."
"I have found the cross analysis feature to be the most valuable."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"I can use it to detect whenever things go wrong on my network."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"It is reliable when it comes to monitoring."
"Monitoring infrastructure and business applications are the most valuable features."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It is easy to implement."
"It delivers our customers many metrics, so they may make decisions"
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution is overly complex."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The product must provide application or service monitoring features."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"I would like to see CA move Spectrum, Performance Manager, and some of their other tools moved to a SaaS based model. You see a lot of other manufacturers which are moving toward SaaS based models."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"DX Spectrum needs better documentation on its complex features."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"Stability."
"It needs a little bit more functionality in the Admin Console."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We would like to see automatic network topology."
"They need to continue to advance the filter capabilities, and provide more input fields."
"It is a little complex to use versus other softwares."
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