We performed a comparison between AppDynamics, Aternity AppInternals [EOL], and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."After we implemented this solution, we can easily determine the root cause of issues."
"It helped to find quick solutions for specific business transactions."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"It reduces the time to resolve issues and requires less manpower."
"It has improved our organization with its ability to catch issues quickly and fix them."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Synthetic transactions, WMI and SNMP query capability."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"I like it that one can match IPs with the application name."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The initial setup of BMC TrueSight Operations Management was easy."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The Event Management is outstanding; still is the most interesting part of the product."
"It is very helpful to be able to apply rule-based routing to alerts."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"They need to improve the consolidation of agents for the agent's installation process."
"As per my experience, the drill-down feature can be improved at the class level."
"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"AppDynamics' modules and hardware resources are very high."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"They should find a way for report generation from TTW to run quicker."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The technical support is not very good and should be improved."
"It would be great if the solution could offer fixed bundles and more features."
"Support for PHP, DB and other applications need to be supported."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"We'd like to be able to find out performance problems on application class and methods."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The product must provide more AI capabilities."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The solution's support service could be better."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
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