We performed a comparison between BMC TrueSight Operations Management, LiveAction LiveNX, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"BMC TrueSight Operations Management is easily scalable."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a scalable solution."
"The major advantage of the product is estate management."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The intention and the idea of the filter is great."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The product has a very good graphical interface."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"Its analytical capability is really good."
"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."
"It's a flexible solution."
"Zabbix is very easy to implement."
"It meets my organizational needs. It's pretty easy to use."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"Zabbix is an excellent performance monitoring tool."
"The most valuable feature is network traffic monitoring."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution is overly complex."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution could improve its price."
"The only downside to this software is the price."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"Sometimes the solution does not register devices properly and that is a bug."
"This is a horrible solution and I think everything needs to be improved."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They need to create a more simplified UI."
"Documentation terminology could be improved."
"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."
"The System Center Operations Manager can be improved."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"The user interface could be a bit better. They could update it a bit."
"Look and feel."
"The solution needs to add features for finding loopholes or problems and their root causes."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
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