We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Datadog based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a scalable solution."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"BMC TrueSight Operations Management is easily scalable."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required."
"The feature that I have found the most valuable is its user interface."
"Standard available reports provide us with an automatic insight into the top ten situations to watch. It would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes."
"Enables me to monitor multiple servers, applications, resources, and users"
"The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those."
"We use it to create dashboards and executive view dashboards, so our higher up managers can take a look and see where our application status stands."
"Cross-VM transaction traces provide a complete "what happened where"."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"We find they have a very helpful alert system."
"The most valuable aspect is for us to have everything in one place."
"The solution has helped our organization with custom events to track specific cases."
"I find the greatest feature is being able to search across logs from various microservices."
"The most valuable aspect of the solution is the APM."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"BMC TrueSight Operations Management could improve the reporting."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The solution's support service could be better."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"Documentation needs to be centralized."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"Dashboards need to be improved in order to make them self-explanatory."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"Support could be much better."
"Technical support is slow to respond and also asks redundant questions."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"We need a lot of modules since we collect all data logs from all operating systems."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"There is occasional UI slowness and bugs."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
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