We performed a comparison between BMC TrueSight Operations Management, Datadog, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in AIOps."It works irrespective of the operating system we’re running."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"BMC TrueSight Operations Management is easily scalable."
"The major advantage of the product is estate management."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The tool's deployment is easy."
"Straightforward to integrate and automate."
"APM is great and has provided low-effort out-of-the-box observability for various services."
"I find the greatest feature is being able to search across logs from various microservices."
"Excellent autocomplete for everything in the UI."
"I have found the logging and tracing features the most valuable."
"Datadog has given us near-live visibility across our entire cloud platform."
"The initial setup is very straightforward."
"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system."
"It gives complete stats of the user and what they are doing."
"The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
"The OneAgent technology does a brilliant job of simplifying what was earlier one of the pain points in enterprise monitoring."
"We have been capturing all the information and evaluating whether it can be improved or not."
"Finds issues that previously occupied people for months."
"Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems."
"Everybody can show charts and metrics, but Dynatrace’s infographics are amazing. The dashboarding is simply best in class."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The product must provide more AI capabilities."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"Datadog could be improved if it could detect other software in a container or server."
"The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two."
"We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"Datadog is expensive."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"The messaging layer is not really capturable and measurable right now."
"As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"I would like to see single pane monitoring."
"We need more AI in the product to avoid manual analysis."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"In AppMon, the performance could be improved. That is the one thing I am most interested in."
"Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."
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