We performed a comparison between AppDynamics, BMC TrueSight Operations Management, and Datadog based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Error analysis in the troubleshooting sections go straight to the point."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"The solution helps us provide a better user experience to our customers."
"The most valuable feature is the flow map."
"It helped to find quick solutions for specific business transactions."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"It's good for a larger scale deployment such as what my company is working on."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The tool is flexible enough to be customized based on customer requirements."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"It is a scalable solution."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"I like the event management part."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Datadog has given us near-live visibility across our entire cloud platform."
"The solution is useful for monitoring logs."
"APM and tracing are super useful."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"The solution is sufficiently stable."
"I have found the logging and tracing features the most valuable."
"The tools are powerful and intuitive to set up."
"The integration into AWS is key as well as our software is currently bound to AWS."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer."
"It needs strengthening in the database tiers."
"SQL statement monitoring"
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"It would be better if the initial setup and deployment were more straightforward."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The pricing could be better."
"The product must provide application or service monitoring features."
"BMC's online documentation is often incorrect or incomplete."
"The solution is overly complex."
"The correlation between the logs and the metrics needs improvement as most cases, we might use another logging tool (that is cheaper in cost) which we then have to link together."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"The on-premise version is very difficult to upgrade."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products."
"Alerting timing should be improved to be more fine-tuned and exact."
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