We performed a comparison between BMC TrueSight Operations Management, SolarWinds NPM, and vRealize Network Insight based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The Event Management is outstanding; still is the most interesting part of the product."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"I believe that the ease of use and UI is great"
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"One of the best features is the reports feature."
"The most valuable features are language support and technical support."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"The most valuable feature of this solution is the alerts."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"The most valuable feature for us is that insight into what our network is really doing - it's a fairly complex network. Not having to go through thousands of lines of network configuration to find firewall ports that were open or closed, for various ports, was very valuable. It went out and found everything we need very quickly."
"The most valuable features are the packet trace flow and that the view of the whole environment is deep."
"It has definitely helped us to meet compliance rules by assuring that all traffic is going to where it's supposed to go. It can be used to report that you are in compliance, as well as helping you get into compliance."
"compare-to-competition; I would recommend the product. I don't think there is any other product like this on the market right now."
"The initial was straightforward. You can have it up and running in one hour."
"It is user-friendly. It's pretty simple to deploy and to run. It gives you pretty easy-to-understand reports, very graphically intense, so you can visualize what's going on in your network."
"The most valuable features are the monitoring and tracking. It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate."
"It allows us to see how the network devices function as well as to see network glitches or fluctuations or dropping of packets."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution is a little obsolete."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"BMC TrueSight Operations Management could improve the reporting."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"Technical support and releases are not particularly reliable."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"Technical support can be slow to respond."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."
"The IT infrastructure industry is expected to evolve towards a hybrid cloud model in the next five to ten years. In this model, most of the customer's resources reside on-premise within a private cloud setup, such as VMware. Another segment operates within public cloud environments like Azure and AWS, and a portion remains in traditional data centers. There should be seamless interoperability between public and private clouds. AWS and VMware need to work together to make it possible. Whether users interact with on-premise infrastructure or configure resources in the public cloud, the user experience must be seamless."
"I would like to see them expand the capabilities to infrastructure types other than just VMware."
"The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now."
"The virtual appliance has rebooted."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."
"There is room for improvement when it comes to pricing because we pay here in Brazil, and all the costs are based on the dollar."
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