We performed a comparison between BMC TrueSight Operations Management, Goliath Performance Monitor, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It is a stable solution."
"It works irrespective of the operating system we’re running."
"I like the event management part."
"We can verify uptimes as another source of keeping devices in compliance."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It is a scalable solution."
"The solution has a very good business event manager tool."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"Offers a diversity of features."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"Setup was straightforward. Initial deployment took two or three months."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"It has good graphs of what is going on within the operating system."
"We like the user-interface for this solution, which makes it an easy to use tool."
"Health and communication links availability."
"The performance and bandwidth are valuable features."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution is overly complex."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The pricing could be better."
"It would be better if the initial setup and deployment were more straightforward."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The solution's support service could be better."
"I would love to be able to tell what ISP the user is coming from."
"Issues with generating reports; consistency is not there."
"The user interface could be better."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
"It could be more stable."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"The solution needs to add features for finding loopholes or problems and their root causes."
"There is a bit of a learning curve during installation."
"The integration of the product is not so easy, especially when it comes to the application database."
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