We performed a comparison between BMC TrueSight Operations Management, DX Spectrum, and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is a stable solution."
"It is a scalable solution."
"The initial setup of BMC TrueSight Operations Management was easy."
"The solution has a very good business event manager tool."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It is easy to navigate."
"It is very stable. We have not had any major issues in over 10 years."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"The most valuable features have been the interface and the ability to do equipment management."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"The product’s stability and robustness are valuable."
"The presentation layer is pretty simple and straightforward."
"The fault management is perfect."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The product must provide application or service monitoring features."
"More modules for less popular applications and better documentation."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The UI for the end users could be improved and more flexible than it is now."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"DX Spectrum needs to incorporate faster support."
"DX Spectrum needs better documentation on its complex features."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Some of the command sequences are too long."
"Scalability is zero. It cannot be scaled because of its age."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The GUI interface could be improved, but that is coming. They are working on that."
More BMC TrueSight Operations Management Pricing and Cost Advice →
Earn 20 points