BMC TrueSight Operations Management vs DX Performance Management vs Zabbix comparison

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2,865 views|1,955 comparisons
88% willing to recommend
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148 views|93 comparisons
96% willing to recommend
Zabbix Logo
23,335 views|18,005 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management, DX Performance Management, and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down.""The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.""It is a stable solution.""It is breadth. It covers so many different technologies which can roll up into a single console.""It is very helpful to be able to apply rule-based routing to alerts."

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"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement.""It is the gathering of the whole performance data in our environment and our network environment, for us and our customers.""Downloads and records are the most valuable features.""You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels.​""The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past.""It is very easy to add devices; just be aware that it requires SNMP to be enabled.""​The ability to quickly do drag and drop customized reports for dashboards.​""We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."

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"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive.""They've already added extra features, such as noise-canceling and facial recognition, which is great.""The most valuable feature is the monitoring of virtual machines.""There is less computing power needed for scaling.""The pricing of the product is reasonable.""The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies.""Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product.""The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

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Cons
"The product must provide application or service monitoring features.""Deployment requires lots of resources (servers). It has too many consoles.""I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly.""The solution's support service could be better.""We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy.""Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I""The solution is a little obsolete.""BMC TrueSight Operations Management could improve the reporting."

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"This solution's implementation process could be quicker. They could also optimize the hardware requirements.""It needs role-based administration.""​Global synchronization errors. Sometimes it just doesn't finish in time due to the load.""We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance.""It would be helpful if CA provided online training for its customers.""Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under.""When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. ​""CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."

More DX Performance Management Cons →

"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE.""The product could be more secure and more stable.""The solution needs to add remote features.""There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting.""In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters.""It could be more stable.""One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams.""Correlation of events would be a wonderful addition."

More Zabbix Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
  • "Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
  • "They should provide more scalable licensing for the product."
  • "I like the licensing model because it's device-based."
  • "We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
  • "The tool's pricing is based on the number of network devices."
  • More DX Performance Management Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:The tool helps us understand network performance.
    Top Answer:The tool's pricing is based on the number of network devices.
    Top Answer:DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is… more »
    Top Answer:In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion… more »
    Top Answer:Zabbix itself is free, but professional support is paid. They have different pricing tiers based on the category and… more »
    Top Answer:There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some… more »
    Ranking
    Views
    2,865
    Comparisons
    1,955
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    2nd
    out of 4 in DX NetOps
    Views
    148
    Comparisons
    93
    Reviews
    7
    Average Words per Review
    512
    Rating
    8.4
    Views
    23,335
    Comparisons
    18,005
    Reviews
    24
    Average Words per Review
    566
    Rating
    8.4
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    CA Performance Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

    The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

    Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm24%
    Insurance Company24%
    Comms Service Provider19%
    Retailer10%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company15%
    Manufacturing Company7%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider10%
    Financial Services Firm7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization33%
    Computer Software Company12%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise10%
    Large Enterprise68%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise42%
    Large Enterprise41%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    767,995 professionals have used our research since 2012.