We performed a comparison between BMC TrueSight Operations Management, Centerity Monitor, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features of the solution are alert management, alert generation, and event management."
"It is a very stable product."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It is a scalable solution."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The machine learning feature is valuable."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"I can do everything remotely, including running PowerShell scripts or performing standard updates."
"From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization."
"We can proactively fix historical issues, so we won't face those problems in future."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"Their support team is efficient, and it is easy to set up."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It would be better if the initial setup and deployment were more straightforward."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The solution could improve its price."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"We decided that we were no longer going to trust that their products have not been capitalized."
"Sometimes there are issues when upgrading to a new version of the product."
"Robustness of network element mapping tool could be better"
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"The solution is not always good with new features, so it's take a long time."
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