BMC TrueSight Operations Management vs Broadcom DX Application Performance Management vs CA App Synthetic Monitor comparison

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Executive Summary

We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and CA App Synthetic Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "Depends on the size of the product you need."
  • "Althougth it is a bit expensive, it is really worth it"
  • "There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
  • "Negotiate a lot, but do not forget to buy the product because it is worth it."
  • "Pricing and licensing are not issues."
  • "On pricing, CA is very competitive. I think that's going to help in the long run."
  • "Setup costs are quite competitive relative to other solutions, and simpler."
  • "Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
  • More Broadcom DX Application Performance Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more… more »
    Top Answer:The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution… more »
    Top Answer:The area of improvement is related to the areas of application onboarding and instrumentation, where the product has… more »
    Top Answer:The product comes with expensive annual licenses. The product is very good, very reliable but it costs a lot. Barracuda… more »
    Top Answer:If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to… more »
    Top Answer:If you are sending mail or browsing anything, you don't want to send your traffic without encryption. We use SSL for… more »
    Product Features
    Deployment

    On-premise deployment

    Can be deployed on AWS

    Can be deployed on Azure

    Can be deployed in a private cloud

    Monitor on-premise applications in virtualized environments

    Monitor applications running on AWS and Azure

    Monitor applications running on Pivotal Cloud Foundry, Redhat OpenShift and Heroku

    Support for Pivotal Cloud Foundry, Redhat OpenShift. Heroku is a future roadmap item.
    Configuration and Infrastructure

    Configuration and management through a single, web-based user interface

    Automatically create a visualization of the entire application topology with all components.

    Automatically discover business transactions

    Automatically discover standard back end systems (database, web services, SAP etc.)

    Discover and display non-standard backend systems through point-and-click configuration

    Automatically baseline every component within the business transaction

    Can be deployed in multi-tenant environment

    Application Visibility and Control

    Provide correlated views of distributed business transactions between tiers/services

    Automatically baseline every component within the Business Transaction

    Provide code level diagnostics (class & method-level visibility) of business transactions

    Monitor JVM health information (heap, GC, generational spaces, etc.)

    Monitor CPU utilization, OS memory usage, disk I/O, network I/O, other hardware metrics

    Report application errors & exceptions

    Automatically monitor entire call stack when application problems occur

    Does not disable monitoring functionality as a compromise to limit product overhead

    Historical performance monitoring and trending

    Full view of infrastructure details without leaving context of business transactions

    Single UI for server and application monitoring

    Alert on deviation from baseline

    Mean Time To Repair

    Identify slow and stalled business transactions without manual intervention

    Count, measure and score every transaction

    Identify error business transactions without manual intervention

    Identify slow SQL queries without manual intervention

    Identify slow backend systems or external services without manual intervention

    Automatically discover code deadlocks

    Provide quick cross launching into problem areas within the UI through hyperlinked alerts

    Automatically send email containing hyperlink to identified problem

    Automatic analysis of end-to-end APM data to provide root cause analysis

    Business Transactions

    Automatically discover business transactions

    Automatically learn and baseline performance of discovered business transactions

    Automatically count, measure and score every transaction

    Discover synchronous, asynchronous and multi-threaded business transactions

    Business Metrics

    Provide visibility into the impact of outages on business metrics

    Capture business metrics (e.g. revenue, orders) from applications and background jobs

    Enables creation of custom dashboards for business metrics and application behavior

    Out of the box reports on business transaction summary and trends

    Automatically correlate business transactions with environment monitoring (OS, JMX, etc.)

    Usability

    Browser-based web client

    Automatic & dynamic baselining of all metrics to reduce false alarms

    Include an online virtual collaboration space as a virtual "war room"

    Visualize multiple applications and the connectivity / dependencies between them

    Enable sharing of analysis/ visualizations without having to export data from the UI

    Group transactions using a Session ID and display transactions in order of execution

    Drill down from business transaction to correlated log file entries in single platform

    Available through CA's Log Analytics solution which can be integrated with APM
    Historical Trending

    Trending with metric persistence to do historical analysis and compare to baselines

    The ability to view and drill into Flow Map for extended periods up to 1 year

    The ability to compare Flow Maps from different time frames for up to 2 years

    Support for Agile

    Dynamic instrumentation of the application

    No need to reconfigure agent instrumentation when new app releases are deployed

    Automatically pick up application configuration changes as a result of agile releases

    Regression analysis to compare and highlight app performance improvements

    Areas of poor metric stability (differential analysis) and architectural potential (high call ratio) for improvement are analyzed, but through more advanced logic than regression

    Provide capability to compare business transactions flows for different releases

    Pre-Production Performance Tuning

    Identify the longest running methods in business transactions

    Determine relationship between increased load and application response time

    Identify worst backend calls (Database, Web Services, other backend) automatically

    Provide business transaction performance change from one code release to the next

    Scalability and Infrastructure

    Support at least 5000 agents on a single platform without requiring data federation

    Ability to support high availability APM infrastructure servers

    Has steady network traffic between agent and APM server regardless of transaction levels

    Encrypt data transmissions end-to-end across the environment

    Agentless monitoring

    Analytics

    Single UI incorporating Analytics and APM modules

    Analytics UI is web browser based with no locally installed client software

    Analytics layer providing intelligence across data collected by APM modules

    Scalable repository capable of collecting and storing large volume of metrics/events

    In context drill down between analytics data and APM data

    Graphical query builder for ease of use and broad adoption

    Ability to adjust timeframe via click and drag on dashboard charts

    Automated ranking (top N) of relevancy of every indexed field to current selection

    Configurable to collect not all, but specific desired transaction data/fields

    Alert off of metrics created in analytics based on search criteria

    Analytics data collection does not require full call method stack data

    No code changes required to pull custom (non-native) metrics into data repository

    Data collected, stored and analysed in near real time (i.e. not hours, days, or weeks later)

    API to input custom metrics

    Search API

    Ability to chart result set in custom dashboards

    Granular role based access control (RBAC)

    Log Analytics

    Ability to collect and store log files from monitored nodes

    Available via CA's log analytics solution which can be integrated with APM

    Log file data through TCP

    Available via CA's log analytics solution which can be integrated with APM

    Auto-inject business transaction identifier for each log statement

    Can be configured via custom tracer, requires integration with logging framework

    Ability to extract any field from log file for processing

    Available via CA's log analytics solution which can be integrated with APM
    Root Cause Analysis

    Historical performance monitoring and trending - retain 100% of historical data

    Report top database activities (e.g. Top SQL, Top Users, Top Programs)

    Report database activity profile over-time (identify patterns)

    Collect and store all database wait events and correlate with SQL/Stored Procedures

    Collect and store SQL/Stored Procedure KPIs (CPU, Count, Reads/Writes)

    Collect and store database instance level statistics (table size, row count, indexes)

    Collect and store database server/host KPIs (CPU, Memory, �)

    Ability to breakdown latency of stored procedure components

    Collect SQL Explain & Execution plans

    Collect and store performance data on database objects (Schemas, tables, indexes)

    Ability to collect and correlate deep-dive storage information

    Database Monitoring

    Provide a real-time view of performance showing current database activity

    Provide a holistic view of all database performance through a multi-instance dashboard

    Ability to send pro-active alerts based on health and performance of databases

    Static and dynamic alerting on collected database metrics

    Server Monitoring

    Monitor Machine availability

    Monitor CPU usage

    Monitor Disk performance

    Monitor Volume usage

    Monitor Machine load

    Monitor Memory

    Monitor SWAP

    Monitor Processes

    Monitor Network Adapter(s)

    Dynamic Baselining

    Synthetic page checker

    Application Monitoring

    Identify JVM memory leaks caused by leaky collections

    Enable tracking of object instantiations/destructions to troubleshoot JVM heap thrash

    PHP monitoring

    .NET monitoring

    Node.js monitoring

    Python monitoring

    Docker Monitoring

    Integrated monitoring of Dockerized containers with application monitoring

    Automatic discovery of containers

    Support Docker attributes and perspectives

    Visualize distribution of containers over cluster hosts

    Network Monitoring

    Autodiscovery of network topology and interdependencies

    Available via CA network flow analysis, which can be integrated with APM

    Report on throughput, packet loss, and RT rates

    Available via CA network monitoring tools, which can be integrated with APM

    Monitors network without need of TAP or SPAN port

    Available via CA network monitoring tools (without then need for TAP/SPAN), which can be integrated with APM

    Single UI to drill from network to application and business transaction

    Network monitoring data integrated into APM can be displayed natively within APM dashboards alongside business transaction data
    Virtualization Monitoring

    Citrix XenApp and XenDesktop monitoring

    Server virtualization monitoring

    VDI monitoring

    Web RUM

    Support for modern desktop browsers

    Support for mobile browsers

    Monitor all page requests

    Monitor all iFrame requests

    Full support for monitoring single page applications properly

    Automatically detect JavaScript errors

    Display response time status on Geo Map

    Collect and display Navigation Timing API data for all poor performing requests

    Collect and display Resource Timing API data for all poor performing requests

    Correlate web transactions with server side transactions for drill down

    Provide detailed browser traces for poor performing end user requests

    Provide usage based analytics showing browser types and versions

    Provide usage based analytics showing device and OS types

    Provide customizable analytics area for troubleshooting and analysis purposes

    Provide cache metrics for each page request

    Show server side response time for all pages

    Provide drill down from poor performing request to server side deep diagnostic session

    Session tracking

    Ability to generate a synthetic page request directly from the poor performing request

    SDK for support of any Single Page Application (SPA) framework

    EUM cross application correlation

    Analytics built into EUM portion of UI

    Custom user data available at the session and page request level

    Page grouping at root level instead of individual pages for each set of parameters

    Mobile RUM

    Support for native mobile applications

    Support for mobile browsers

    See mobile app performance, http errors, and network error information

    See the performance of API calls from your mobile application to the server side

    Track crashes and exception

    Provide crash analytics

    User tracing/breadcrumbs

    Trace transactions from mobile device all the way to the server side

    Correlate mobile transactions with server side transactions for drill down

    Provide usage and performance analytics based upon device type

    Provide usage and performance analytics based upon OS type

    Provide usage and performance analytics based upon OS version

    Provide unified user interface for mobile and server diagnostics

    Integrated and correlated data between mobile, server, and infrastructure monitoring

    Display response time status on Geo Map

    Provide device and carrier diagnostic metrics

    Track user sessions to understand user flows and behavior

    Capture user interactions within each session

    Alert based upon deviation from normal behavior for mobile metrics

    Provide percentile metrics related to mobile performance

    Ranking
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    Comparisons
    2,133
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    Views
    2,157
    Comparisons
    1,137
    Reviews
    6
    Average Words per Review
    855
    Rating
    7.5
    Views
    432
    Comparisons
    292
    Reviews
    1
    Average Words per Review
    468
    Rating
    8.0
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
    CA ASM
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

    Broadcom DX Application Performance Management Benefits

    Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

    • Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
    • Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
    • Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
    • Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

    Broadcom DX Application Performance Management Features

    There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

    • Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
    • Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications. 
    • Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
    • Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
    • Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies. 
    • Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure. 
    • Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more. 
    • Flexibility: The solution is available both on premises and as a SaaS.

    Reviews from Real Users

    “The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

    “The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

    “What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited 

    IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
    Lexmark
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Energy/Utilities Company11%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company15%
    Manufacturing Company11%
    Insurance Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise10%
    Large Enterprise66%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,386 professionals have used our research since 2012.