We performed a comparison between BMC TrueSight Operations Management, Dynatrace, and VMware Aria Operations for Applications based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the event management part."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"We can verify uptimes as another source of keeping devices in compliance."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"BMC TrueSight Operations Management is easily scalable."
"It works irrespective of the operating system we’re running."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"Integration within the CI/CD pipeline helps avoid problems in production by detecting application faults upfront."
"The initial setup is easy."
"Everybody can show charts and metrics, but Dynatrace’s infographics are amazing. The dashboarding is simply best in class."
"Quick Fault Domain Isolations: When people are having a problem, understanding where to look."
"I like the auto email alerting feature the most, as it is set up based on the application error or condition."
"One of the features that sets this product apart from its competitors is that it generates a solution."
"The move valuable feature is the AI engine, which is amazing."
"One aspect of development is the concept of continuous improvements. There are key screens in our applications. We get identification, through Dynatrace on its own, that these are our top ten slow preforming screens."
"People are very pleased with the implementation."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."
"No issues with stability."
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."
"The solution is overly complex."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"BMC's online documentation is often incorrect or incomplete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days."
"Two things that can be improved are the licensing and the Business dashboard."
"Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great."
"We have had to resolve a lot of things and had a lot of issues with the tool."
"I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues."
"The reporting could be better."
"It's not very scalable, we cannot add another server onto it."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"The initial setup should be easier and more seamless."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
"The main problem I have is that the license cost is very high."
"The documentation and integration with Kubernetes could be improved."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
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