BMC TrueSight Operations Management vs Huawei eSight vs Zabbix comparison

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BMC Logo
2,865 views|1,955 comparisons
88% willing to recommend
Huawei Logo
1,579 views|1,196 comparisons
66% willing to recommend
Zabbix Logo
23,335 views|18,005 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management, Huawei eSight, and Zabbix based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the event management part.""The ability to pull hosts together to show what processes are running, so it can be used for change management.""Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.""It is a scalable solution.""I use the solution to monitor servers, databases, Windows, Linux, and web services.""The Event Management is outstanding; still is the most interesting part of the product.""It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.""The solution has a very good business event manager tool."

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"The most important features are alarm management and the visualization of the health of our network devices.""Huawei eSight provides businesses with monitoring capabilities of network devices across your network.""We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.""I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime.""The product is stable.""eSight allows me to monitor and solve any problem in the backbone and any switch in real-time.""We can scale the solution.""I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

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"The solution allows for good integration with other products.""It provides high scalability, alerting, notification, templating, and end-to-end security.""The most valuable feature is service assurance.""The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white.""We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix.""There is less computing power needed for scaling.""Zabbix has a roadmap and they are continuously and frequently adding new features.""The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

More Zabbix Pros →

Cons
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.""I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.""BMC TrueSight Operations Management could improve the reporting.""The UI for the end users could be improved and more flexible than it is now.""Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution could improve its price.""More modules for less popular applications and better documentation."

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"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated.""Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting.""This solution could be improved by offering monitoring for all devices and not only Huawei devices.""It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices.""The price could be less costly.""eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.""The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better.""It is not a very flexible product."

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"Look and feel.""I would like to remotely connect to the computer, and Zabbix doesn't have this capability.""Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier.""The user interface could be better.""Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this.""Zabbix is not easy to configure, and upgrading is also an issue.""The server monitoring could be better.""Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

More Zabbix Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
  • "Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
  • "The price is very expensive."
  • "I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
  • More Huawei eSight Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.
    Top Answer:The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A… more »
    Top Answer:Huawei eSight is used for infrastructure monitoring and normally works with the Huawei product line only. It is not a… more »
    Top Answer:In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion… more »
    Top Answer:Zabbix itself is free, but professional support is paid. They have different pricing tiers based on the category and… more »
    Top Answer:There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some… more »
    Ranking
    Views
    2,865
    Comparisons
    1,955
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    Views
    1,579
    Comparisons
    1,196
    Reviews
    3
    Average Words per Review
    405
    Rating
    6.7
    Views
    23,335
    Comparisons
    18,005
    Reviews
    24
    Average Words per Review
    566
    Rating
    8.4
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Marina Bay, CITIC Pacific Mining
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm8%
    Manufacturing Company8%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider10%
    Financial Services Firm7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization33%
    Computer Software Company12%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business50%
    Midsize Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise42%
    Large Enterprise41%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    767,847 professionals have used our research since 2012.