We performed a comparison between BMC TrueSight Operations Management, Huawei eSight, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I like the event management part."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It is a scalable solution."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The Event Management is outstanding; still is the most interesting part of the product."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The solution has a very good business event manager tool."
"The most important features are alarm management and the visualization of the health of our network devices."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"The product is stable."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"We can scale the solution."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The solution allows for good integration with other products."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"The most valuable feature is service assurance."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"There is less computing power needed for scaling."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC TrueSight Operations Management could improve the reporting."
"The UI for the end users could be improved and more flexible than it is now."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The solution could improve its price."
"More modules for less popular applications and better documentation."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"The price could be less costly."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"It is not a very flexible product."
"Look and feel."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."
"The user interface could be better."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"Zabbix is not easy to configure, and upgrading is also an issue."
"The server monitoring could be better."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
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