We performed a comparison between BMC TrueSight Operations Management, Dynatrace, and Instana Dynamic APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a stable solution."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"We started monitoring our VMware hypervisors and that gave us valuable system specific metrics into our virtual environments."
"We’re monitoring our SQL databases, we’re monitoring our microservices infrastructure, we’re monitoring our front-end we’re monitoring our mobile apps. It has increased our productivity, we’ve been able to optimize all of our applications."
"The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management)."
"Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
"Google says is that you have a number of things on which you should measure your performance. One is if there's an error or not. Dynatrace tells you whether is an error or not. Second is saturation, whether something is getting saturated. You should be aware of what is getting saturated. Dynatrace even tells you that. The third is if there is a latency. Network latency is also told to me by Dynatrace."
"I get valuable information like, for example, if a site is down. That's the key. I'm instantly getting a message, or even on the app, I can see if something overnight went down a few times, or it's not performing at 100%."
"The move valuable feature is the AI engine, which is amazing."
"Reduces the amount of knowledge that is needed by applications consuming this data."
"Its GUI is really good and it easy to understand for non-technical users."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"With Instana, the interface and the UI are very simple to use."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"It's great for monitoring services and applications."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The product must provide application or service monitoring features."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution is a little obsolete."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"More modules for less popular applications and better documentation."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I do not like the performance of the UI. It is really slow."
"This solution needs better support for security and monolithic batch processes."
"Documentation is slightly in error as far as directory set ups and guidance. We came to our own solution for distributing the disk loads."
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"I would like to see an App store for plugins and extensions."
"I'd like to see self-healing and I'd also like to see more automation. It looks like is that's the direction Dynatrace is heading in, in their Dynatrace product."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The integration could be improved with more plugins or open API."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"New Relic has a better UI in terms of how it presents the data."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"The solution's monitoring is pretty weak and should be improved."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
More BMC TrueSight Operations Management Pricing and Cost Advice →
