We performed a comparison between ARIS BPA, OpenText 360 for SharePoint, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."
"The solution provides integrations to ServiceNow and other systems, flexibility of connectivity, and reporting."
"In general, the users really like it and they can get started using it very easily."
"The technical support is good."
"ARIS Reporting – Helps download valuable content from the tool in multiple formats."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"It has allowed us to model our enterprise process architecture."
"Features like SAP SolMan sync, Alfabet EA integration (another Software AG product)."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The collaborative environment for long-term archival or record management is great."
"The product has a strong and easy integration with Teams."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"Kofax TotalAgility is stable."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The tool is low code which saves you from a developer."
"Data extraction and auto-classification are great features."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"Newer versions (9.x) are technically more difficult to maintain."
"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view."
"The interface is a little archaic."
"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."
"The governance mechanism could be better, as could automation."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"The user interface could definitely be improved."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"The platform's workflows could be more intuitive and easier to use."
"Kofax should improve its handwritten extractions."
"Lacks sufficient inbuilt features."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"There needs to be more accessible certification and better pricing."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"The Transformation Designer of KTA can be made better."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax needs to improve the low-code or citizen developers."
