We performed a comparison between Bizagi, IBM Case Foundation, and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The user logic is very easy to understand, even for people who are not engineers nor developers."
"It is quite a stable solution."
"Great software for managing my business. I think this is the best business process management software."
"Great mapping feature that's easy to use."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The most valuable feature is the simulation."
"The client and the IBM content navigation are the solution's most valuable features."
"It's very easy."
"Case Foundation provides a strong security boost."
"The most valuable feature is its stability, which is why we are using it."
"The content management is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The solution is scalable."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The fact that it allows for the internal sharing of information is very good."
"The collaborative environment for long-term archival or record management is great."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The product has a strong and easy integration with Teams."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"Can be difficult for new users."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"In terms of what needs improvement, the costs can be lowered."
"It needs an easier setup for the Bizagi Engine."
"90% of the feedback we receive states that the UI is not very user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The service as it currently stands is out-of-date and lacks flexibility."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
