OpenText Silk Test vs OpenText UFT One vs SmartBear TestComplete comparison

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OpenText Logo
1,400 views|963 comparisons
93% willing to recommend
OpenText Logo
8,499 views|5,253 comparisons
87% willing to recommend
SmartBear Logo
5,647 views|3,948 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Silk Test, OpenText UFT One, and SmartBear TestComplete based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools.
To learn more, read our detailed Regression Testing Tools Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts.""The feature I like most is the ease of reporting.""A good automation tool that supports SAP functional testing.""The statistics that are available are very good.""The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature.""The major thing it has helped with is to reduce the workload on testing activities.""The scalability of the solution is quite good. You can easily expand the product if you need to."

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"The scalability of Micro Focus UFT One is good.""Hidden among the kitchen sink of features is a new Data Generation tool called the Test Combinations Generator.""Compared to other products, UFT One is better, faster, and more accurate.""The inside object repository is nice. We can use that and learn it through the ALM connection. That's a good feature. The reporting and smart identification features are also excellent.""I find UFT One to be very good for thick clients, which are non-browser applications.""The best feature of UFT by far is its compatibility with a large variety of products, tools and technologies. It is currently a challenge to find a single tool on the market besides UFT that will successfully automate tests for so many projects and environments.""It's simple to set up.""With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files."

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"The ability to run a whole suite of tests automatically (which we did overnight).""You can record your actions and play them back later.""The reporting is ready to use and doesn't require any setup.""TestComplete is simple, it's a very easy-to-use tool.""It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained.""Runs in different remote machines. We have multiple versions of the software being tested.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The solution is mainly stable."

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Cons
"The pricing is an issue, the program is very expensive. That is something that can improve.""Everything is very manual. It's up to us to find out exactly what the issues are.""Could be more user-friendly on the installation and configuration side.""They should extend some of the functions that are a bit clunky and improve the integration.""The solution has a lack of compatibility with newer technologies.""We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important.""The support for automation with iOS applications can be better."

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"The speed could be improved because a large test suite takes some time to execute.""The product doesn't provide free training for the basic features.""The price is very high. They should work to lower the costs for their clients.""The product wasn't easy for developers to learn and pick up in the area revolving around scripting for automation, and there was a lot of resistance from developers, causing my company to rely on specialist resources.""They should include AI-based testing features.""I would like to have detailed description provided to test the cloud-based applications.""It doesn't support Telerik UI controls and we are currently looking for a patch for this.""Jumping to functions is supported from any Action/BPT Component code, but not from inside a function library where the target function exists in another library file. Workaround: Select search entire project for the function."

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"The artificial intelligence needs to be improved.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.""Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail.""During the distribution of our regression test cases, the control IDs are not always recognized correctly.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The pricing is the constraint."

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Pricing and Cost Advice
  • "Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
  • "We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
  • More OpenText Silk Test Pricing and Cost Advice →

  • "It took about five years to break even. UFT is costly."
  • "The licensing and pricing model is confusing."
  • "It's an expensive solution."
  • "For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
  • "The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
  • "The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
  • "The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
  • "The price is one aspect that could be improved."
  • More OpenText UFT One Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Comparison Review
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    Questions from the Community
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    Top Answer:We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing MicroFocus… more »
    Top Answer:My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
    Top Answer:The product wasn't easy for developers to learn and pick up in the area revolving around scripting for automation, and… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they… more »
    Ranking
    13th
    Views
    1,400
    Comparisons
    963
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    Views
    8,499
    Comparisons
    5,253
    Reviews
    20
    Average Words per Review
    694
    Rating
    7.9
    6th
    Views
    5,647
    Comparisons
    3,948
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Also Known As
    Segue, SilkTest, Micro Focus Silk Test
    Micro Focus UFT One, UFT (QTP), Micro Focus UFT (QTP), QTP, Quick Test Pro, QuickTest Professional, HPE UFT (QTP)
    Learn More
    Overview
    SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.
    Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications. Read white paper

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
    Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Manufacturing Company8%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company16%
    Insurance Company10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company15%
    Manufacturing Company11%
    Government6%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise20%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise10%
    Large Enterprise75%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Regression Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: April 2024.
    768,578 professionals have used our research since 2012.