We performed a comparison between IBM Rational ALM, Jira, and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Nutanix and others in Application Lifecycle Management (ALM) Suites."It is relatively easy to use and user-friendly once the setup is complete."
"Everyone in a team can work on the same platform and share the same information."
"One of the key advantages of IBM Rational ALM is its workflow capabilities, which enable seamless collaboration between development and production teams and ensure that all stakeholders are aware of the progress and readiness of the solution. Additionally, the solution is good for integration."
"IBM Rational ALM is a very good tool. I like the management and traceability features and the test management tool. The latter is not linked with the stories and fixed management. It is really useful, and we can create test plans. We can also test some metrics related to QA."
"We have something called the GC (global configuration), which is a unique feature compared to any other competitor we have in the ALM space."
"At the same time, if you're working from the architect or the designing team you, it's quite easy to manage the resources online."
"You can customize the board according to your needs."
"The planning feature is rich with Scrum concepts: Sprint, Sprint retrospective, the rules in the Scrum framework."
"It's an open-sourced product that is easy to customize."
"Jira can track projects, time management of assignments, and keep everything on schedule. The performance of the solution is good."
"Scaling the product wouldn't be difficult."
"In terms of the general way that the tool functions, it seems like it's a pretty good fit-for-purpose for what we're trying to do. We've never thought about replacing it with another technology."
"The workflows are very easy to handle as far as scalability goes."
"The configurable workflows and boards make it easy for us to execute and oversee our own unique process."
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
"This solution focuses on lean methodology which we have found useful and it can also be used on any device."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."
"Easily integrates with Oracle e-Business Suite."
"It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched."
"I like the traceability, especially between requirements, testing, and defects."
"The integration with UFT is nice."
"The solution's support team was always there to help."
"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"I think nowadays people are getting into Jira and other tools. What is happening is, this solution is becoming more traditional, whereas Jira and other tools are more attractive for the new users to learn and start using because of the graphical interfaces."
"The product must be more user-friendly."
"Of course it would be related to customer experience. The solution is not user friendly at all. It needs an expert to use it, although the reporting feature was okay."
"The GUI is a little bit outdated."
"IBM Rational ALM should remove the features not used by the customers and keep this product as lightweight as possible."
"The stability of IBM Rational ALM could be improved."
"The interconnectivity between packages is a major support problem and can be improved."
"One of the complaints from users is that they have to click buttons too many times for just a simple task. Changing this would lead to a better user experience."
"Sometimes it takes time to load the data."
"Some of the interfaces, especially on the administrator side and for permissions, are not so clear. They aren't very user-friendly."
"As the solution is highly configurable, it has very poor governance."
"The performance could be improved in the future."
"Could be more stable with more integrations."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"Jira could improve by making the user interface easier to use and the functionality could be better. While we are managing multiple sprints and other elements of the projects, it's very difficult to manage the labels and other aspects."
"If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side."
"We have had a poor experience with customer service and support."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"It is not a scalable solution."
"There were multiple modules and stuff to the solution so maybe the requirements can map to test scripts. It can't map to test steps. If you've got a process that's set up and you've got multiple test scripts that are in it, each script has to be linked to the requirement and the whole set can't be. If we're doing process-driven testing, it's more difficult to do it at the script level, which is what we're finding from a traceability perspective."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"Defect ageing reports need to be included as built-in."
"If they could improve their BPT business components that would be good"
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers."
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