We performed a comparison between IBM Rational Performance Tester, OpenText ALM / Quality Center, and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."Technical support is very good. I'm very satisfied with the assistance we've received so far."
"It can support both web applications and mobile applications, and in certain cases, it can also support testing of desktop applications or software-based applications. You can write web applications, mobile applications, and software-based applications."
"What's most valuable in Micro Focus ALM Quality Center is that it's useful for these activities: test designing, test planning, and test execution."
"You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product."
"Lab Management is a valuable feature, because you have a 360 view."
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
"The stability is very good."
"I love linking/associating the requirements to a test case. That's where I get to know my requirement coverage, which helps a lot at a practical level. So, we use the traceability and visibility features a lot. This helps us to understand if there are any requirements not linked to any test case, thus not getting tested at all. That missing link is always very visible, which helps us to create our requirement traceability matrix and maintain it in a dynamic way. Even with changing requirements, we can keep on changing or updating the tool."
"It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions."
"What they do best is test management. That's their strong point."
"The solution has a very nice interface."
"The most valuable feature of this solution is regression testing tools."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"The reporting is ready to use and doesn't require any setup."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The solution is not easily scalable. If you want to extend the solution, you need to purchase a different kind of license. You also have to work with the IBM team to assist in scaling."
"There are some features that Micro Focus LoadRunner provides, but they are not available in IBM Rational Performance Tester. They should include such features. It can also have more reports similar to what HP provides. It might also need some improvement in terms of the tools and support for other technology areas. Certain technologies are not supported by every tool. They need to support all sorts of technologies and platforms on which web applications and mobile applications are built. They need complete support for all sorts of technologies."
"They should specify every protocol or process with labels or names."
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers."
"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."
"The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects."
"We have had a poor experience with customer service and support."
"An area for improvement in Micro Focus ALM Quality Center is not being able to update the Excel sheet where I wrote the test cases. Whenever I update some test cases, I'm unsuccessful because there is overlapping data or missing cases from the sheet."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"The artificial intelligence needs to be improved."
"The licensing costs are a little bit high and should be reduced."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
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