We performed a comparison between IBM Rational Quality Manager, TestRail, and Tricentis Tosca based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."RQM's best features are integration with test automation and performance testing."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms."
"It's very reliable as a solution."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"This is a user friendly solution."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"I use the solution for test management."
"The solution is very stable. We've never had any issues with it."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The product helps us create test cases and reports."
"This solution is very easy to learn and any non-programmer or manual tester, with little experience in automation, can pick it up quite easily."
"I am impressed with the product's script test."
"To me, what stands out the most about Tricentis Tosca is that even if I'm not a technical tester, I could pick up on how to use it very quickly because of the mechanisms of the tool, for example, its scanning mechanism. I'm not so technical, but I'm able to maneuver through Tricentis Tosca and derive capability. It's a user-friendly tool. It's not very complex."
"The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those."
"Image recognition: It has allowed us to automate a GUI section of our product which involves drawing different topologies."
"The scalability is a valuable feature of Tricentis Tosca."
"This tool has test data management capability along with test management."
"The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"Currently, the user interface needs to be more user-friendly."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"Integration capabilities with other vendors' tools should improve."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"Adding support for uploading a collection of test cases would be a helpful addition."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"The test suite management has room for improvement as well as better reporting."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"While the initial setup was straightforward, we required assistance with the configuration to ensure that everything was done correctly."
"Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation."
"The solution should work with the Linux platform. Right now, it only runs on Windows."
"Very difficult to get information about licensing costs."
"The solution is expensive compared to other tools in the market."
"They need to improve on the reports after the execution of automation tests, since all the current organizations are looking for detailed graphical reports."
"One thing to improve in Tricentis Tosca is that it's not compatible with Excel based forms. Another area for improvement is that the tool is not compatible with OpenText applications. The support and licensing cost for it also need improvement. The tool also needs cloud support, as it's currently on-premises only."
"I would like to be able to manage different projects in one repository or have better data exchange between repositories."