IBM Rational Quality Manager vs OpenText ALM / Quality Center vs Zephyr Enterprise comparison

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614 views|313 comparisons
81% willing to recommend
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3,737 views|1,601 comparisons
90% willing to recommend
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3,247 views|1,672 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Rational Quality Manager, OpenText ALM / Quality Center, and Zephyr Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools.
To learn more, read our detailed Test Management Tools Report (Updated: April 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing.""Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect.""RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything.""It's very reliable as a solution.""Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms.""RQM's best features are integration with test automation and performance testing.""Latest features include versioning of testings which can be great when used for multiple releases of a product.""It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."

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"It provides visibility on release status and readiness.""I like the traceability, especially between requirements, testing, and defects.""ALM Quality Center is a reliable, consolidated product.""The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs.""From reporting to team management, everything is better now.""The most valuable user feature that we use right now is the camera.""Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects.""It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."

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"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.""It has integration with test automation tools.""It has 90% of the basic features you need without having to pay a lot of extra money.""Zephyr Enterprise is a stable solution.""We use the solution for test case management.""The solution does its job well.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."

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Cons
"I think it's fine from a performance perspective but usability is something that needs improvement.""Integration capabilities with other vendors' tools should improve.""Currently, the user interface needs to be more user-friendly.""It would be helpful if we could assign a hierarchy to a group of test cases.""Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed.""Adding support for uploading a collection of test cases would be a helpful addition.""Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach.""While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."

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"Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution.""Micro Focus is an expensive tool.""It needs Pure-FTPd WebUI and single sign-on.""The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to.""ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers.""I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers.""Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way.""We are looking for more automation capabilities."

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"We would like support for the agile and behavior-driven development (BDD) approaches.""We faced some errors while uploading the test cases.""Security needs improvement to protect customer information better.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""Creating better default varieties of reporting would make the product much better and more popular.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""Zephyr Enterprise needs to redesign the reporting.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."

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Pricing and Cost Advice
  • "The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools."
  • "Each license includes 12 months of customer support. A free 90-day trial of the software is also available."
  • More IBM Rational Quality Manager Pricing and Cost Advice →

  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The one feature that has not allowed us to switch to any other solution is the integration with functional testing.
    Top Answer:IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing… more »
    Top Answer:We create test cases, and then we need to plan a new task plan feature from the existing task case file and execute the… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into… more »
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more… more »
    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    7th
    Views
    614
    Comparisons
    313
    Reviews
    3
    Average Words per Review
    383
    Rating
    8.3
    1st
    Views
    3,737
    Comparisons
    1,601
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    4th
    Views
    3,247
    Comparisons
    1,672
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    Rational Quality Manager
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    SmartBear Zephyr
    Learn More
    Overview

    IBM Rational Quality Manager is a next-generation web-based collaboration tool that provides test artifact management, construction, and planning throughout the entire development process. IBM Rational Quality Manager is based on IBM’s successful Jazz™ platform and derives many of its popular intuitive features from Jazz™.

    IBM Rational Manager was developed for every type of test team in the marketplace today. Every role is included, such as test manager, test architect, lab manager, tester, and test lead. The solution is also able to include various roles outside the established test organization.

    IBM Rational Quality Manager Features and Benefits:

    • Customizable design and construction: Users can easily define the overall design for each and every test case. Every test case contains a robust text editor, which can include background data concerning the test case. Test cases can include links to developmental requirements and items. They can also include test artifacts, such as test scripts, test case execution processes, and test plans. Test cases can also be integrated with test suites.

    • Intuitive reporting: IBM Rational Quality Manager provides an intuitive set of predefined reports to ensure users get comprehensive status on all projects. Additional customized reports can be made available by using the Development Intelligence or Rational Insight features for more precise reporting. Users can view live test execution status and are also able to discover the relationship between test artifacts, development artifacts, and requirements in the traceability view.

    • Exhaustive test planning processes: Users define and customize test plans that will drive all activity for the organization's teams through every component of the project’s lifecycle. Everything is developed around the concept of: “ Is this ready for release?” The test plan defines the project scope and test effort, and contains the key indicators so all team members will understand the desired outcomes.

      Top test plan tasks include (but are not limited to):

      • Definition of test and business objectives.
      • Evaluate the size of the test effort.
      • Define different environments to test and develop test configurations.
      • Develop entrance criteria, exit criteria, and overall quality goals.
      • Create a review and approval process for the test plan and/or individual test cases.
      • View Real-time Test Progress

    • Collaboration made easy: Users can easily share data with other members of the team with the Collaboration Lifecycle Management (CLM). Team members can also assign tasks and view each other's progress. They can also distribute work for review and track the input and status of each reviewer. There is also the ability to lock artifacts to prevent others from editing a completed piece.

    • Security: IBM Rational Quality Manager can protect against attack threats and data breaches with the IBM AppScan Tester. This can help achieve higher quality and more secure applications with greater positive outcomes at a very reasonable competitive cost.

    • Governance: The solution will ensure that an organization’s business processes are in compliance with department, corporate, industry, regional, and government regulations and standards. IBM Rational Quality Manager will correlate test processes and create suitable records of testing results and project history to comply with any auditing process.
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    REVIEWERS
    Government43%
    Computer Software Company29%
    Healthcare Company14%
    Transportation Company14%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    Financial Services Firm10%
    Retailer8%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business9%
    Midsize Enterprise27%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise4%
    Large Enterprise67%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Test Management Tools
    April 2024
    Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools. Updated: April 2024.
    768,246 professionals have used our research since 2012.