We performed a comparison between Box, Citrix ShareFile, and Laserfiche Rio based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The system's performance is impressive, and file sharing is notably straightforward."
"The solution is scalable."
"I like that Box makes it easy to deploy virtual machines."
"Box is very realistic when it comes to sharing capabilities."
"The collaboration of the solution is good."
"Sharing and collaborating across files and folders has been a massive game changer."
"It's user-friendly for end users."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"Easy to manage and fully secure."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Citrix has a very good file auditing features and security features."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"The solution is scalable."
"This is a very complete and powerful solution."
"The upload speed needs improvement."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"Tasks and comments could be easier to see, report, search, and manage."
"I find their API to be quite complex and it could be more straightforward."
"One thing that Box would benefit from is a records management component."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Everything they have should be integrated into one item."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"They should integrate the solution with more email services."
"My only issue with this solution is the cost, which should be improved."
"The user interface is not very intuitive."
"There are sometimes scalability issues after updates."
"We would like to see more features for RPA and AI."
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