We performed a comparison between Box, DocuWare, and Laserfiche Rio based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The solution is used for data storage and any kind of visualization."
"The most valuable feature of Box is security."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The system's performance is impressive, and file sharing is notably straightforward."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"The solution is scalable."
"Simple file sharing and sync for internal and external customers."
"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"This is a very complete and powerful solution."
"One thing that Box would benefit from is a records management component."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The integration with other products should be improved."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I find their API to be quite complex and it could be more straightforward."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"The solution's data security should be improved."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"We would like to see more features for RPA and AI."
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