We performed a comparison between CyberArk Privileged Access Manager, NetWitness Platform, and RiskIQ Illuminate based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."It provides an accountability to the individuals who are using it, knowing that it is audited and tracked."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"Ensures accounts are managed according to corporate policies."
"The central password manager is the most valuable feature because the password is constantly changing. If an outsider threat came in and gained access to one of those passwords, they would not have access for long."
"We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant."
"The packet capture aspect of it is a valuable feature because it is quite different from a traditional SIEM solution that only carries out investigations based on captured logs."
"The most valuable feature is the hunting ability to work in a CERT."
"It's quite economical compared to other solutions in the market."
"Possibility to investigate incidents based on logs and raw packets, such as extracting files sent over the network"
"It's fully scalable. There is no limit. Of course, the license limits per day the number of terabytes. In my opinion, it's very flexible."
"Incident management is its most valuable feature."
"The most valuable features are its ingestion of logs and raising of alerts based on those logs."
"The product's initial setup phase was not at all difficult."
"The solution is stable with 12 years of established historical data."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"It is very complex and difficult to set up the solution."
"There is a bit of a learning curve, but it's a pretty complex solution."
"The solution could improve by adding more connectors."
"For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products."
"What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"I believe that integrating the solution with other products such as Oracle would be beneficial."
"We have encountered issues with unresolved crashes."
"More customizability is required, which is something that they need to improve on."
"The initial setup is very complex and should be simplified."
"An area for improvement would be better automation and more inbuilt use cases."
"Lots of competing products have vulnerability protection built into their products, and this solution would be improved by including that support."
"The initial setup was complex because it takes a lot of time to complete the implementation."
"Its technical support could be better."
"A low-cost service to evaluate the risk score of a supply chain would be very helpful."
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