We performed a comparison between Broadcom DX Application Performance Management, Dynatrace, and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."JVM memory monitoring and connection pool monitoring are valuable features."
"The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"Being able to pull in and merge the infrastructure and application data."
"The features that I find most valuable are related to network monitoring."
"Measurement of response time"
"Crash analytics goes down to the level of code you need to check."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."
"What I like about it, is how it auto-discovers everything rapidly; within a matter of seconds you get to see the business transaction and how it's mapped within the product itself."
"The web dashboards are quite useful, good looking, and easy to use."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"The overall application monitoring ability to do alerts."
"This is a stable solution."
"Overall, it has provided improved stability to our system both within prod and non-prod environments."
"The dashboard customization based on the performance metric requirement is one of the most exciting features."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The technical support is good at resolving issues."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"I would like to see intelligence, deep intelligence or deep analytics."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"Technical support needs to be more responsive and address support tickets more quickly."
"It should be easier to install or set everything up. "
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace."
"The functionality needs improvement."
"Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
"I would like them to add serverless capabilities, because everyone is going there."
"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"I'd really like to see more dashboarding abilities. The ability to do workflows within dashboards, being able to start at a high level and click into it with custom dashboards. I think most of the time, we are creating our own custom dashboards, and I'd just like to see more ability with that."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"This technology is considered to be older."
"Some issues with login errors."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
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