Microsoft Viva Insights vs SAP HCM vs UKG comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Viva Insights, SAP HCM, and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.
To learn more, read our detailed Talent Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."

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"Recently, the localization versions for different countries were increased, and that added value to the solution.""The platform is simple to use and has a user-friendly dashboard and integration features.""It has the best data management features.""The setup was straightforward.""The most valuable feature is the Personnel Administration.""The most valuable feature, in my view, is the level of exceptions or error messages that come back when something goes wrong.""It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations.""The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."

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"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.""It is much easier to use and the customer service is better than our previous solution.""UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.""The solution's UI is good. Also, it is very easy to use.""The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""I like UKG's integration."

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Cons
"I get very few notifications of Microsoft Viva Insights on my mobile."

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"The speed of technical support can be improved.""The product's license is very expensive.""Its reporting feature could have customization options.""It was difficult to deploy. There were challenges regarding configurations and implementation. So, we had a lot of issues.""SAP now does the most innovation for the cloud solution and less innovation for the on-premises client.""SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem.""There are already success factors for the cloud solution which cannot be integrated into S/4 HANA.""It is a bit tedious and manual to work with."

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"I would like the capability to use UKG as a single platform without the need to alternate between systems.""The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.""UKG could be a little more flexible in some areas.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

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Pricing and Cost Advice
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  • "Licensing is pretty complex. SAP does not have a straight forward way of licensing, and it differs from client to client."
  • "The terms on which you buy licenses might change due to the way they license in a particular product."
  • "For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
  • "Be careful and guard against future changes in licensing."
  • "In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
  • "You pay per license. There not any costs in addition to the standard licensing fees."
  • "SAP is extremely expensive. The integration costs and customization costs are also a lot."
  • "SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
  • More SAP HCM Pricing and Cost Advice →

  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled… more »
    Top Answer:I get very few notifications of Microsoft Viva Insights on my mobile.
    Top Answer:Microsoft Viva Insights provides notifications on missed emails and meetings.
    Top Answer:SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient… more »
    Top Answer:HCM is a very important module that each organization should want to use. It will help any organization to calculate and… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new… more »
    Top Answer:UKG could be a little more flexible in some areas.
    Top Answer:We use UKG for payroll and other core HR functions.
    Ranking
    16th
    out of 85 in Talent Management
    Views
    520
    Comparisons
    479
    Reviews
    1
    Average Words per Review
    136
    Rating
    9.0
    4th
    out of 85 in Talent Management
    Views
    9,245
    Comparisons
    7,315
    Reviews
    17
    Average Words per Review
    405
    Rating
    8.1
    7th
    out of 85 in Talent Management
    Views
    10,950
    Comparisons
    3,318
    Reviews
    4
    Average Words per Review
    513
    Rating
    8.5
    Comparisons
    Also Known As
    Volometrix, Microsoft Workplace Analytics
    SAP Human Capital Management
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Microsoft
    Video Not Available
    Overview

    Help teams balance productivity and wellbeing:

    Empower managers and leaders with insights that identify opportunities to improve wellbeing, engagement, and effectiveness across the organization.

    Understand how work happens across the business:

    Get visibility into work patterns that can lead to burnout and stress such as afterhours work, meeting overload, or too little focus time.

    Foster healthy work habits and team norms:

    Help foster healthy work habits that increase productivity and protect wellbeing with team plans, like the shared focus and no-meeting-day plans.

    Lead by example:

    Help managers and leaders explore and build personal habits that can positively impact team effectiveness and wellbeing.

    SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.

    The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.

    SAP HCM Features

    SAP HCM has many valuable key features. Some of the most useful ones include:

    • Personnel administration: With SAP HCM, users can manage employee master data, such as personal details, employment contracts, and job information.
    • Payroll: The solution provides automation of payroll processes, including tax calculation, payment generation, and reporting.
    • Time and attendance management: Automated tracking and management of employee time and attendance help users streamline HR processes. 
    • Talent management: SAP HCM includes tools for recruiting, onboarding, training, and development of employees.
    • Succession planning: With this feature, users can plan and manage employee career development and succession within the organization.
    • Performance and goal management: SAP HCM is designed with performance evaluation, goal setting, and development planning for employees.
    • Compliance management: SAP HCM offers management of legal and regulatory requirements related to HR processes.
    • Reporting and analytics: Generation of reports and analysis of key HR metrics help support decision-making.
    • Integrations: The solution has integration with other SAP modules, such as SAP Finance and SAP Supply Chain, that provide a comprehensive solution for HR management.


    SAP HCM Benefits

    There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:

    • Improved HR processes: The solution’s automation of HR processes, helps reduce manual effort and increases efficiency.
    • Better data management: SAP HCM provides centralized management of employee data, improving data accuracy and reducing the risk of errors.
    • Increased productivity: Because the solution streamlines HR processes, it frees up HR staff to focus on other strategic tasks.
    • Improved compliance: SAP HCM helps businesses reduce the risk of non-compliance by making legal and regulatory requirements related to HR processes easy and manageable. 
    • Better decision-making: Access to real-time HR data and analytics enables data-driven decision-making.
    • Increased transparency: SAP HCM improves visibility into HR processes, enabling HR departments to monitor performance and identify areas for improvement.
    • Better employee engagement: The solution’s provision of self-service options for employees improves employee satisfaction and engagement.
    • Cost control: SAP HCM’s automation of HR processes reduces costs associated with manual HR processes.
    • Talent management: The solution’s tools for attracting, retaining, and developing employees increase overall workforce productivity and effectiveness.


    Reviews from Real Users

    SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules. 

    According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."

    “I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.

    Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Sample Customers
    facebook, Symantec, L'Oreal, Genentech, Qualcomm
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Manufacturing Company14%
    Computer Software Company12%
    Healthcare Company10%
    REVIEWERS
    Energy/Utilities Company18%
    Computer Software Company14%
    Manufacturing Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company9%
    Financial Services Firm8%
    Retailer6%
    REVIEWERS
    Healthcare Company13%
    Financial Services Firm13%
    Manufacturing Company11%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Educational Organization86%
    Computer Software Company2%
    Healthcare Company1%
    Financial Services Firm1%
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    REVIEWERS
    Small Business26%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business34%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    Buyer's Guide
    Talent Management
    March 2024
    Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.