Microsoft Dynamics CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and customer service processes. With its user-friendly interface and powerful features, it enables organizations to effectively manage their customer interactions and drive business growth.
One of the key features of Microsoft Dynamics CRM is its sales automation capabilities. It allows sales teams to track leads, manage opportunities, and close deals more efficiently. The solution provides a centralized platform for managing customer information, enabling sales representatives to access real-time data and make informed decisions. It also offers tools for forecasting, pipeline management, and sales analytics, helping businesses optimize their sales processes and drive revenue growth.
In addition to sales automation, Microsoft Dynamics CRM offers robust marketing automation features. It enables marketers to create and execute targeted marketing campaigns, track campaign performance, and generate actionable insights. The solution provides tools for lead management, email marketing, social media integration, and customer segmentation, allowing businesses to engage with their customers effectively and drive marketing ROI.
Furthermore, Microsoft Dynamics CRM helps organizations deliver exceptional customer service. It provides a unified view of customer interactions, enabling customer service representatives to deliver personalized and timely support. The solution offers case management, a knowledge base, and self-service portal capabilities, empowering customers to find answers to their queries and resolve issues on their own. It also provides tools for service analytics and reporting, helping businesses identify areas for improvement and enhance customer satisfaction.
Oracle CRM On Demand Sales increases sales productivity and results by providing companies with a comprehensive set of tools to optimize the entire sales processes - from initial lead qualification to opportunity management through forecasting and deal closure. CRM On Demand Sales also delivers critical information to everyone involved in the sales process, including inside sales, field sales, sales management, and partners. Embedded real-time reporting and powerful historical analytics provide insight to help you make better decisions. Relevant sales and prospecting information can be accessed quickly and conveniently through Outlook, a Web browser, on a smart phone, or on a tablet device. By automating sales processes, and providing a comprehensive view of your customers, CRM On Demand Sales helps sales teams focus on selling rather than searching for information, resulting in increased productivity and higher revenues.
SAP Sales OnDemand gives sales employees online access to the information they need, such as on accounts, leads, and closed deals. The solution supports full integration into SAP ERP, which means major corporations can also use SAP Sales OnDemand to interface with their subsidiaries. Any sales orders and invoices processed in SAP ERP can thus flow into SAP's new offering. Changes you make in SAP Sales OnDemand are then synced back into SAP ERP. SAP Sales OnDemand is accessible by Web browser; you can start the Web client by clicking on the corresponding icon on your desktop. Since your data is stored safe and sound at an SAP data center, you don't need to install or configure any additional hardware or software. SAP Sales OnDemand also integrates seamlessly into Microsoft Outlook and can be accessed via mobiles. Optimized for iPhone, iPad, and BlackBerry, this version also displays a feed with regareds to the latest status updates and gives access to all of the accounts, contacts, leads, and opportunities. The inclusion of location-based services, meanwhile, enables SAP Sales OnDemand to identify where you are and provide directions to your next business meeting, or display partner companies in your current area.
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Freedom Technology
FC Bayern München AG, Usha International Limited, The Kellogg Company, D. Swarovsky KG, Takisada-Osaka Co. Ltd., Groupe SAMSE, MVV Energie AG, Cox Communications Inc.