Bizagi vs ServiceNow vs TrackVia comparison

Cancel
You must select at least 2 products to compare!
Bizagi Logo
2,158 views|1,921 comparisons
92% willing to recommend
ServiceNow Logo
17,450 views|10,515 comparisons
91% willing to recommend
TrackVia Logo
90 views|66 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bizagi, ServiceNow, and TrackVia based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software.
To learn more, read our detailed Rapid Application Development Software Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Pricing is good value for money."
  • "For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
  • "The modeler itself is free. For the whole BPM suite, there are other options that may be better."
  • "It is on par with other BPM tools, but not as expensive as Pega nor Appian."
  • "If they can freeze the pricing in a contract, I advise them to do so."
  • "I think that its price is reasonable."
  • "This solution would be expensive for a company that has a lot of users."
  • "The Bizagi modeler can be downloaded free of charge."
  • More Bizagi Pricing and Cost Advice →

  • "The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify."
  • "It has a higher cost compared to local/regional solutions."
  • "We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less."
  • "It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost."
  • "ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform."
  • "ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably."
  • "Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive."
  • "Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers."
  • More ServiceNow Pricing and Cost Advice →

    Information Not Available
    report
    Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty… more »
    Top Answer:The natural notation is the best feature of Bizagi because it makes it compatible with other products.
    Top Answer:The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that… more »
    Top Answer:Hi Netanya I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp.  Because… more »
    Top Answer:It is user-friendly and simple to use.
    Ask a question

    Earn 20 points

    Ranking
    Views
    2,158
    Comparisons
    1,921
    Reviews
    13
    Average Words per Review
    785
    Rating
    8.2
    Views
    17,450
    Comparisons
    10,515
    Reviews
    23
    Average Words per Review
    452
    Rating
    8.5
    Views
    90
    Comparisons
    66
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Camunda logo
    Compared 26% of the time.
    Visio logo
    Compared 14% of the time.
    Bonita logo
    Compared 6% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
    ARIS BPA logo
    Compared 6% of the time.
    BMC Helix ITSM logo
    Compared 10% of the time.
    Microsoft Power Apps logo
    Compared 9% of the time.
    Pega BPM logo
    Compared 9% of the time.
    IBM Maximo logo
    Compared 4% of the time.
    Appian logo
    Compared 4% of the time.
    Learn More
    Overview

    Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

    ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

    ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

    ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

    “The Smarter Way to Workflow”

    ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

    ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

    ServiceNow offers service management software for industries including:

    Cloud services
    Education
    Financial services
    Government
    Healthcare
    Manufacturing
    Telecommunications

    Reviews from Real Users

    PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.

    TrackVia is a low-code alternative to spreadsheets, legacy databases and complicated enterprise systems. It Tracks, manages and automates critical business processes or operational workflows with greater efficiency, speed and ease. It helps to collect data accurately, analyze that data in real time, and take immediate action through automated tasks, alerts or even emails.
    Sample Customers
    adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
    AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
    DirecTV, Red Seal
    Top Industries
    REVIEWERS
    Government14%
    Recruiting/Hr Firm8%
    Retailer8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company11%
    Educational Organization9%
    Comms Service Provider8%
    REVIEWERS
    Computer Software Company17%
    Financial Services Firm15%
    Manufacturing Company10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization22%
    Computer Software Company11%
    Financial Services Firm10%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    REVIEWERS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise30%
    Large Enterprise56%
    No Data Available
    Buyer's Guide
    Rapid Application Development Software
    April 2024
    Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software. Updated: April 2024.
    767,847 professionals have used our research since 2012.