We performed a comparison between Citrix ShareFile, Dropbox, and Hyland OnBase based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms."ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
"Easy to manage and fully secure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
"Citrix has a very good file auditing features and security features."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The small business version gave us ample capacity."
"The product's initial setup phase was easy."
"It's very easy to use and quite accessible for everybody."
"The initial setup was very easy."
"Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...)."
"What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
"I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
"Availability of dedicated Apps on any kind of OS."
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"There are sometimes scalability issues after updates."
"My only issue with this solution is the cost, which should be improved."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"Everything they have should be integrated into one item."
"The user interface is not very intuitive."
"I would like to be able to unarchive my files online."
"Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content."
"While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
"The solution could be a bit less expensive."
"Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."
"I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
"A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox."
"They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
