We performed a comparison between Alfresco, OpenText Content Manager, and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
"I like the ease of use, sections, and calendar."
"Document repository."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"It has a robust search but has often been difficult for people to learn."
"An advantage is integration with your IP directory."
"It has good integration with other MS products."
"Its most valuable feature is the document library."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
"Combined reports and data with timeline tracking."
"It keeps our company organized and everything is in one place."
"The ability to quickly and easily create team sites has been great."
"It improved transparency around work products."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Metadata, auto class, disposition log, and legal hold."
"I would like them to consider document capture functionality."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The product could improve its scalability."
"The ease of use should be addressed."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"The initial setup was very complex."
"Using SharePoint is difficult."
"The initial setup is complex and has room for improvement."
"We would like more security features, like automating."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"Needs improvement on the user interface."
"The product must provide more automation."
