We performed a comparison between Box, IBM ECM, and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The solution is scalable."
"It is really easy to load files to and from this solution."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"Box is very user-friendly; more so than SharePoint."
"The interface is very good."
"The vertical scalability, as we can use it across some of our applications."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"Its functionality is enormous."
"Helps with document collaboration and workflow."
"SharePoint enabled the staff to share documents and work on a document simultaneously."
"Combined reports and data with timeline tracking."
"It has made us faster and more efficient."
"Tech support tops off as excellent."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"The most valuable features are the Integrations, web site, and search."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Working on documents in real-time is sometimes faulty and could be improved."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Maturity of the enterprise security around user management."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The upload speed needs improvement."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Tasks and comments could be easier to see, report, search, and manage."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would like to see seamless application integration."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"More hints and make it more user-customizable."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"It does not integrate despite being part of the Microsoft family."
"Needs improvement on the user interface."
"The product must provide more automation."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
